Terrible, not a hotel!!!

Written: 26 june 2014
Travel time: 18 — 25 june 2014
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 2.0
Food: 1.0
Amenities: 1.0
Terrible hotel! And to put it mildly, so as not to offend the vengeful Turks from this hotel... the arrogance of the staff, hatred of the Russians, rudeness, just a mockery with various cunning, sometimes veiled under courtesy methods, are the main features of the hotel! Plus incorrect information about the hotel on site! I was given a room about 2.5 by 3 m in size with a sharp unpleasant smell in the room! Entering the room, I had to pinch my nose and run faster to the balcony, open the balcony and the door - arrange cross-ventilation, so that then at least 5 minutes to stay in poisonous room, take some things from the suitcase! it's good that my son was given a room with 2 beds - I had to spend the night in his room for 2 nights, while TezTur could change the hotel for me! Alis 3 * hotel manager categorically brazenly refused me to change the room to another! In the provided room, in addition to an unpleasant suffocating smell, there was a box the size of a refrigerator instead of a closet, there was no telephone, no mini-bar, the air conditioner did not work well !! ! the information on the website does not match what the hotel has to offer! in a toshnilovka, in a viper among the hostile-evil Turks - welcome to Alis 3*!!!!
We arrived at the hotel in a great mood, and it was spoiled for us right after 15 minutes of being in it! At the reception, the manager does not speak a word in Russian, Tatiana "helps" him, or rather, translates everything to him so that negative disassemblies begin between them all the time! the first thing that catches your eye is the dark colors of the interior, the gloomy faces of the waiters, the dirt, the inscription on the cooler is only in Russian, it means only for Russians that you can’t pour water into your bottles. During dinner, he came up to our table because a bar worker at the canteen - he was a bartender that day, got up and stared at my girlfriend, muttering something in his gibberish... then he went to the reception and Tatyana and the manager ran out of there, began to say indignantly that we poured something into his plastic bottle! the impression that this guy was specially assigned the task of finding fault with us in advance! then Tatyana constantly reminded us of this and accused us, thus responding to our requests to provide rooms according to the information about the hotel on the sites! she moved away from the topic of exchanging numbers with her cunning methods! what was so wrong with the fact that my friend poured a little sprite into a bottle was never explained to us... The next day, during lunch, dinner, 2 workers constantly stood by the window and watched us and other vacationers ! The food at the hotel is nowhere worse! From hot they gave out 1 cutlet or a piece of chicken! Salads are sour or peppered, there are no desserts. From edible only cucumbers, tomatoes, cheeses, boiled eggs for breakfast, bread. Dry oranges are cut so that it is uncomfortable they are. Plus, the black gloomy faces of the waiters - think about what atmosphere you find yourself in after a beautiful street with luxurious hotels and a wonderful sea! You had to go to our building through a poorly lit basement back staircase past the pool - also bullying tourists! it is below level 1 floors, small and dirty, because there, the wind constantly inflates dirt from the sidewalks above, leaves... In addition, it can be added that Tatiana cleverly "advertises" to tourists a Turk living in a hotel supposedly a long-distance sailor, skillfully imposes his services so that single women on vacation think less about the shortcomings of the hotel ! for men, there are other methods of manipulation - they are soldered with low-quality alcohol in a hotel or "poisoned" with low-quality food! from the circle of our acquaintances from the hotel (this is a person 15), three lay in bed for 3-4 days -2 men from poisoning, 1 suffered from alcohol. . .
The only advantage of this hotel is our vacationers, with whom it is always a pleasure to talk and with whom such troubles as arrogant staff, poor-quality food are quickly forgotten! The hotel administrators are counting on this! Tatyana herself told us that the main manager of the hotel had unhappy love "with some Russian, so, probably, now he is taking revenge on us...

Thank you, Alis 3*, for teaching me a lesson for the future with the choice of a hotel and giving me the opportunity to experience how wonderful a vacation in a holiday atmosphere can be in other hotels, in a hotel like Hedef Kleopatra Golden Sun 3*, where I moved after 2 days of horror in Alis!! ! my 2 friends and son lived in Alis for another 5 nights and shared negative emotions with me every morning! now I will trust only "picky" reviews of tourists about hotels, and not descriptions of hotels on websites and not reviews of women who skillfully Turks-manipulators are bred for emotions in hotels and on the streets of the resort towns of Turkey!
Translated automatically from Russian. View original