The staff does everything to ruin the customers' vacation.

Written: 18 september 2018
Travel time: 1 — 12 september 2018
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 1.0
Cleanliness: 6.0
Food: 1.0
Amenities: 6.0
Terrible place. For starters: they settle couples in a single room in the attic, near the constantly buzzing elevator coil, without a balcony and windows (instead of a window, a window that goes directly to the pipe from the kitchen hood), in order to then demand $ 30 for relocation to a normal room, for which you have already paid by booking the hotel. This is their well-established scheme, in which both administrators participate.
Next: disco music "extra" bar. It plays until 00.00, and sometimes until 1:00-1:30 at night, so loudly that being in the room you have to shout over this "music", you can completely forget about sleep. When you try to complain to the reception, the administrators begin to pretend that they do not understand either English or Russian, although during the day they communicated perfectly in both languages.
Food: The low-end canteen serves better food than this hotel. You are given a choice of either the back of the chicken (not the fillet and not the legs, namely the back) or soy cutlets, which they try to disguise as meat, and what was not eaten at lunch, they pour mayonnaise and serve as a salad on dinner. From fruits: tired and most often green grapes or melons and plums with apples. If you want to ruin your vacation, Kleopatra Fatih will definitely provide it for you.

And finally: WiFi is paid (bad by the way) - 1 euro per day for 1 device, i. е. if there are two of you, then for two phones and a laptop, for example, you get 3 euros per day!
Translated automatically from Russian. View original
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