Disgusting

Written: 19 october 2022
Travel time: 26 september 2022
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 2.0
Amenities: 2.0
I stayed at this hotel for the first time in 2021 and was satisfied with the service. The hotel is well located on a quiet street, without road noise, cafes and restaurants. All entertainment is five minutes from the entrance to the hotel - paid and municipal beaches, a lot of cafes and restaurants, a wonderful promenade and the proximity of bus stops. In 2022, the hotel was put up for sale by the previous owners, unfortunately I only found out about this when I arrived at the hotel. I booked a room by contacting the administration through their office. website in 2022 To say I was disappointed is an understatement! The cost of living is 50 euros / day. For this money - dirt in the room, a broken flush button in the toilet, no hangers from the closet, a paid safe, weak Wi-Fi, a skewed refrigerator door that cannot be opened or closed.
The solution to the problem with the door - they put a folded cardboard box from the packing box and showed that the mini refrigerator needs to be lifted and rocked back so that the door opens or closes. If you don't like it, I can not use it - the answer is through the administrator's translator. At the expense of the lack of hangers in the closet of a double room - they pointed to a nearby supermarket, buy as much as you need. At the request to put things in order in the room, to wash under the beds and in the corners, the day administrator seems to be Tahir, looking with glassy eyes with a smile, through an interpreter he explained - the door is there, go to another hotel. She took the money and left. By the way, I found a hotel not far away for the same money, but with normal service and attitude towards customers. And yes - checks at KolibryHotel do not break when you pay. After the scandal, they reluctantly returned the money from the administrator's bag, deducting for a day's stay (although I was at the hotel for three hours).
Removed last year's excellent rating on Booking for this hotel. It looks like the family of the administrator lives in the same hotel. A small child in the arms of his father at the reception desk and he does not care about the needs and requirements of vacationers. Mother waves an iron in the back room. All last year's hotel staff has been replaced with a new one. Unlike in 2021, no one speaks Russian, all communication is through a translator. I do not recommend this hotel for a holiday.

When booking, the hotel provided a transfer from the airport - 30 euros. If you take a taxi at the airport, together with a fixed landing cost of 10 lira, the total cost of the trip is 305 lira. Feel the difference!
Translated automatically from Russian. View original