Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
9.0
Cleanliness:
10.0
Food:
8.0
Amenities:
9.0
Good afternoon. We rested at Laguna Beach Alya Resort & Spa at the end of August, the three of us.
We arrived at 6 am from the airport, tired from the road. Paid for one double room and one single room. To our surprise, our rooms were occupied and we were offered one room with three beds. I had to call in Kyiv our manager from the travel agency ‘More Turov’ - Olga Ioanno. She immediately contacted the hotel management. I don't know what she said, but they reacted quickly. Our guide Ramis arrived, called the hotel manager to our reception and we began negotiations to resolve the situation. Decided).
True, they gave one room with two rooms (Family - bathrooms and air conditioning in each room), and also paid for three excursions for three people worth more than $ 400 in compensation. We agreed to this number, since we are a family and did not interfere with each other. I want to say thank you, and Ramis, and the girl from the reception - Christina, just for humanity. )))
The hotel itself is clean, sleek, new, in white, very beautiful. The small area of the hotel courtyard (there are only swimming pools) was compensated by a huge beach with a small-pebble coast, with many sun loungers and clear water in the sea.
Sea view from almost all rooms due to the peculiarities of the building, the hotel stands on a hill, so you need to go down to the beach by elevator.
Food and drinks for every taste. Once free of charge for the rest, you can visit the restaurant at the hotel, with Italian or Turkish cuisine.
Do not rush to take excursions, collect information. Not all the gold that is advertised in the hotel)). I can say for sure that both adults and children will be interested in the Land of Legends water park in the city of Belek.
You can take a walk on a yacht if the yacht is plastic (a little more expensive), and not wooden)).
Near Laguna Beach (15 min walk) there is a clothing market, you can take a walk in the evening, it works until 23:00 for sure.
Near the hotel there is a pharmacy, if needed.
The hotel is good, I recommend, and a finger on the pulse, you need to keep it anywhere)))). Have a nice holiday!
We arrived at 6 am from the airport, tired from the road. Paid for one double room and one single room. To our surprise, our rooms were occupied and we were offered one room with three beds. I had to call in Kyiv our manager from the travel agency ‘More Turov’ - Olga Ioanno. She immediately contacted the hotel management. I don't know what she said, but they reacted quickly. Our guide Ramis arrived, called the hotel manager to our reception and we began negotiations to resolve the situation. Decided).
True, they gave one room with two rooms (Family - bathrooms and air conditioning in each room), and also paid for three excursions for three people worth more than $ 400 in compensation. We agreed to this number, since we are a family and did not interfere with each other. I want to say thank you, and Ramis, and the girl from the reception - Christina, just for humanity. )))
The hotel itself is clean, sleek, new, in white, very beautiful. The small area of the hotel courtyard (there are only swimming pools) was compensated by a huge beach with a small-pebble coast, with many sun loungers and clear water in the sea.
Sea view from almost all rooms due to the peculiarities of the building, the hotel stands on a hill, so you need to go down to the beach by elevator.
Food and drinks for every taste. Once free of charge for the rest, you can visit the restaurant at the hotel, with Italian or Turkish cuisine.
Do not rush to take excursions, collect information. Not all the gold that is advertised in the hotel)). I can say for sure that both adults and children will be interested in the Land of Legends water park in the city of Belek.
You can take a walk on a yacht if the yacht is plastic (a little more expensive), and not wooden)).
Near Laguna Beach (15 min walk) there is a clothing market, you can take a walk in the evening, it works until 23:00 for sure.
Near the hotel there is a pharmacy, if needed.
The hotel is good, I recommend, and a finger on the pulse, you need to keep it anywhere)))). Have a nice holiday!
Translated automatically from Russian. View original
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