Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
3.0
Cleanliness:
3.0
Food:
2.0
Amenities:
7.0
Rest in a hotel with danger to life
On May 31, we arrived at this hotel, the transfer to the hotel took about 3 hours. Settled immediately in room 3514. Nothing foreshadowed trouble. On June 2, while in the room, she was injured as a result of a shell falling on her leg (Thank God, there was no child at that moment). As a result: a fracture of the big toe of the left leg, stitches were put in, it is impossible to wet the wound, she walked the whole vacation on the heel, the stitches will be removed only on June 16, the nail will grow back next year.
The child in shock tried to get through to the reception, the phones in the room do not work!! ! As a result, the residents of the hotel helped and called for help. Everything was so fast that I didn’t take a picture of the fallen shell itself, there is a photo only from another room and witnesses, as well as a photo of a bandaged finger, I won’t shock you without bandaging.
By hotel:
1. The territory is good, but tired, everything is outdated.
2. Slides are good, they almost always work.
3. The sea is good, but I could only swim in it for 2 days.
4. The food is not very good, there is almost no meat, Chicken, turkey for the whole holiday I saw once, once they gave liver and grilled fish twice. Watermelon or melon for breakfast and dinner, the rest of the time sliced apples, oranges and grapefruit, unripe plums, and a couple of times apricots.
5. Freshly squeezed juices are not sold at the hotel.
6. Ice cream is given.
7. There is animation in the hotel, but the evening shows are weak.
8. The hotel cannot cope with the influx of people, there are queues and there is not enough food, we faced this before leaving.
The hotel administration does not pay attention to complaints, and even in our case there were practically no indulgences, the only thing was moved to room 204 on the first floor, they gave paid internet (it practically does not work).
The hotel is not recommended!
Briefly about the Anex tour: the hotel guide does not solve any problems, there is no answer or help from Anex.
On May 31, we arrived at this hotel, the transfer to the hotel took about 3 hours. Settled immediately in room 3514. Nothing foreshadowed trouble. On June 2, while in the room, she was injured as a result of a shell falling on her leg (Thank God, there was no child at that moment). As a result: a fracture of the big toe of the left leg, stitches were put in, it is impossible to wet the wound, she walked the whole vacation on the heel, the stitches will be removed only on June 16, the nail will grow back next year.
The child in shock tried to get through to the reception, the phones in the room do not work!! ! As a result, the residents of the hotel helped and called for help. Everything was so fast that I didn’t take a picture of the fallen shell itself, there is a photo only from another room and witnesses, as well as a photo of a bandaged finger, I won’t shock you without bandaging.
By hotel:
1. The territory is good, but tired, everything is outdated.
2. Slides are good, they almost always work.
3. The sea is good, but I could only swim in it for 2 days.
4. The food is not very good, there is almost no meat, Chicken, turkey for the whole holiday I saw once, once they gave liver and grilled fish twice. Watermelon or melon for breakfast and dinner, the rest of the time sliced apples, oranges and grapefruit, unripe plums, and a couple of times apricots.
5. Freshly squeezed juices are not sold at the hotel.
6. Ice cream is given.
7. There is animation in the hotel, but the evening shows are weak.
8. The hotel cannot cope with the influx of people, there are queues and there is not enough food, we faced this before leaving.
The hotel administration does not pay attention to complaints, and even in our case there were practically no indulgences, the only thing was moved to room 204 on the first floor, they gave paid internet (it practically does not work).
The hotel is not recommended!
Briefly about the Anex tour: the hotel guide does not solve any problems, there is no answer or help from Anex.
Translated automatically from Russian. View original
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