From the strength of 3 * to this hotel

Written: 16 september 2021
Travel time: 17 — 26 june 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 3.0
Food: 2.0
Amenities: 1.0
This hotel was recommended to us by a travel agency.
There was no longer a particular choice of hotels at that time (everyone rushed to rest in Turkey) and had to agree to MC Beach Park Resort Hotel & SPA 5 *.
We stayed at the end of June 2021.
The hotel starts with Reception…
The manager at the Reception looks like a lost shabby rooster with bulging eyes : -D
He listens to everyone, promises everything... but... you have to beat him many times until he deigns to decide something!
The girl (looks about 20 years old) at the Reception is stupid and does not have information - you had to come or call many times to find out or achieve something.
And in its general picture, the attendants are stupid - they do not speak either English or Russian.
Communicate with them only with your fingers or in Turkish.
Received, apparently, to save money.
The hotel itself is dirty, it can be seen that they clean the corridors, halls for C grade.

Apparently, the rooms were hastily prepared for moving in, in a hurry, by the beginning of the season and the lifting of quarantine restrictions.
All furniture is not the first freshness.
The bar fridge in the room heats, but does not cool.
The plumbing in the room was leaking, the toilet was hissing, constantly taking on water due to a leak, the faucet was oozing a trickle of water - this is what happened when you moved in.
We waited for everything to be fixed for 2 days!
Beach
The beach is dirty - everything that the sea carried out on the sand during the night was lying around all these days. Algae, pieces of wood, even the remains of some kind of fish.
Restaurant
The main food in the restaurant is tasteless and monotonous, chicken and turkey, all salads with sour yoghurts, which cause heartburn if eaten daily.
The queue to get food is very annoying, of course.
Often (at the peak of the arrival of tourists) there were not enough places at the tables in the restaurant. Imagine that you are circling around the hall with a plate of food in search of a vacant table, which you still need to get removed (! )
Grilled chicken caught a fried fly once (!!! )
In bars, Coca-Cola ends quite unexpectedly - and at 4 pm, it happened.
I don't drink alcohol - I can't say anything.
Paid Wi-Fi in a hotel that positions itself as 5 * is a shame for the hotel.
But this paid Wi-Fi did not work. The Internet was constantly switched off.
To our complaints, the reception manager lied all 10 days of rest that their specialists were working.
Lies. . . lie all around. . .
What is important: there is NO doctor in the Hotel as such!
There is a young man of 23 years old who does not understand anything in Russian or English (!!! ). We communicated with him through Google translator.
Apparently, the trainee was taken from the clinic.
It's just outrageous. What if something serious happens?
Really, I am very sorry for the money spent on such a vacation!
I appeal to everyone:
Let's be in solidarity and in the next season (2022) we will score a big IGNOR on this "hotel"!
Let them feel that such an attitude towards customers is unacceptable.
Translated automatically from Russian. View original