Here we are more than a foot!

Written: 17 october 2010
Travel time: 24 september — 7 october 2010
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 2.0
Food: 5.0
Amenities: 2.0
“We rested” in Ganita Holiday Club from 09/24/2010 to 10/07/2010, consisting of: dad, mom and son 1 year 4 months. In Turkey - the fourth time, in general we travel actively and a lot, but for the first time we were on a trip with a child. Therefore, the hotel was chosen for a long time and meticulously, studied the reviews, compared according to a variety of criteria. And still they were wrong! Gentlemen, ALL good reviews about this hotel are written either at the suggestion of the management of the establishment itself, or their authorship belongs to employees of travel agencies who also need to sell this hotel somehow (although I wouldn’t buy it if I were them, why be dishonored? ) So trust the negative reviews. Mine will be one of them.
So, in order. There is nothing positive about this hotel: it is a large area, green, and quite well-groomed (by Turkish standards) territory and a varied restaurant menu. There is no shortage of meat or vegetables. Desserts, snacks, pasta, pastries, salads, fish and fruits are also presented, but everything is already here with the caveat that you need to try carefully and prudently. You should definitely have diarrhea remedies in your travel first aid kit, the risk is great. It is also not bad that in the restaurant, in addition to the traditional Turkish concentrates, black tea and instant coffee, there are brewed herbal teas in the range. And the removal from the restaurant is not particularly monitored, without mania, and after all, an apple or a cookie, if you are relaxing with a child, may be needed at any time, right? Another "plus" is that the linen in the rooms is changed without any questions. They are sympathetic to the fact that it is unrealistic to maintain perfect cleanliness in the presence of a child. In another hotel, there was a story, a $20 fine was charged for an apple stain on the sheets.
And now - about the main and main thing, about the negative points! The hotel is downright dirty. From the open doors of the catering units, in the elevator of the restaurant, in the backyards of the bars, the stench is as if someone had died there, and a long time ago. About disinfection here, it seems, have not yet heard. The staff is also dirty, very sloppy, the trousers of the waiters and chefs, in appearance, have not been changed or washed since the beginning of the season (and we were at the end). The maids are also all grimy and sweaty, which does not prevent them from calmly getting into the elevator with the hotel guests, and the latter from “enjoying” the amber until the end of the joint trip. By the way, the maids do not understand a word of any language other than Turkish (I speak both English and German, but this time it did not help me). And if she came to clean the room just when I put the child to bed there, then she could be expelled from the room only by presenting a peacefully sleeping baby and violently waving her hands in front of her face. Neither a sign on the door of the room with a request not to disturb (by the way, we managed to knock it out at the reception only on the fifth day of our stay at the hotel), nor all kinds of “Know! Know! maids are not stopped from entering your room. She doesn’t care what you are doing there, she needs to clean up right now... And she won’t come in later, don’t hope. Now or never! Tipping provisions do not save, out of courtesy, they left 2 dollars or 1 euro every day... Another detail, from the category of “a trifle, but unpleasant”: the Orthodox image of St. Nicholas the Wonderworker, accompanying us on trips and standing on the dressing table, after cleaning the room I where I just didn’t find it - in a box, and in an urn, and on the balcony under the air conditioner, and just on a table, but turned over... I understand, the country is Muslim, but where is the respect and tolerance?

As for the service: all the "noisy" work, such as cleaning the rooms (the rumble of carts, slamming doors, laughter and shouting of the maids), mowing the lawns and the like in this hotel are carried out during the traditional daytime hours for hot countries, from 13 to 16.00. The audibility in the hotel is even worse than in our panel high-rise buildings, so daytime sleepers and parents of small children should really “like” this feature.
There are no bars in the hotel. Poor both in design and assortment. The culture of service in them is below zero. And I can’t say that Russians are being wiped out, but Europeans are being served in the first category, no. Because there are practically no Europeans in this hotel. The hotel is so Russified that even the inscriptions are everywhere in two languages ​ ​ - Turkish and Russian. Single families of Germans and Poles, who ended up in this hotel by an absurd accident, all the time sat in the farthest corners of the restaurant and bar, looking around in fear.
The hotel is very showy. As soon as the three-day conference ended and the representatives of travel agencies left, the restaurant menu was cut in half, and the number of waiters was reduced by a factor of three.
On the territory of the hotel, day after day, you can see three or four men, the same ones, looking very gloomy and arrogant. The staff obsequiously smiles at them, the waiters and bartenders literally lick them. Perhaps they are some kind of hotel managers, but they look like gangsters. When they appear, the music is turned down, benches, tables, deck chairs are cleared for them, everything around somehow subsides, or something... Unpleasant and unethical.
The hotel bracelets are made of some kind of cheap plastic and may well cause allergies, rashes and itching, especially in a child. Be careful.
Events are held periodically in the conference hall of the main building of the hotel. Music, noise, laughter, applause - all at maximum volume. I don’t mind, but the building is residential, and for some reason these performances take place only after 21:00...
Fitness room, massage and sauna are located in the basement of the main building of the hotel. It's humid, dark and stuffy. And they call this gas chamber SPA!

The distribution and replenishment of dishes in the restaurant is “curtailed” one hour before the time indicated in the schedule. Especially those that taste better... And, by the way, ice cream - 1 time in 2 days, during dinner, in line, and not at all every day free, as indicated in the hotel rider.
Near the pools, in the bars and in the restaurant marble floor and very, very slippery. Both children and adults fall all the time. There were dislocations and fractures, every day someone new with a bandage arose... It is also unpleasantly surprising that you can easily get soft drinks in glass glasses / glasses by the pool and on the beach. This is usually prohibited for security reasons. But in this hotel, broken glass in the grass, in sand and pebbles, under a sun lounger is not uncommon, as they drink and beat a lot, and clean it rarely and poorly.
The beach of the hotel is not protected in any way. Some passageway! The locals call this beach public, and that says a lot.
I tried to list those "cons" that are not mentioned in previous reviews. Read about the rest of the "charms" there, everything is the pure truth. I don't know why this hotel received the Sun Family Club mark. Our verdict: this is a miserable "three-ruble note", there is nothing to do there either with children or without them! We will never go there again and will not recommend to anyone.
Translated automatically from Russian. View original