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Written: 16 september 2020
Travel time: 7 — 17 september 2020
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 4.0
Food: 10.0
Amenities: 3.0
This is probably more of a comparison than a review, as there is an experience of staying in hotels of a similar plan! I’ll say right away I’m not looking for negativity and by and large the vacation was a success, especially in the context of a pandemic and the choice between Crimea and Turkey, the choice was obvious! We arrived at the hotel at 12 o'clock, the only Russian-speaking girl named Tamara told us that our room would be ready by 14 o'clock, but for now they offered to come down for lunch. At the entrance to the restaurant, we measured the temperature and offered to wear masks! After lunch, returning to the reception at 14 o'clock, we were given two electronic bracelets from the room and in a nutshell Tamara told about the hotel!
The hotel made a good first impression, everything is clean, tidy, sanitizers are everywhere. The territory is beautiful, many different pools, incl. slides for children, for adults, a water park for children, on the left there is a separate pier with sun loungers from which you can dive, in the center there is a smooth entrance to the sandy sea, but no, no, yes, sharp stones come across, you can see the sand is bulk, once I sailed a decent distance from the shore hit a rock and hurt his toes. The sea is very warm and there are no waves, as the beach is located in the lagoon.
We got a room on the top 13th floor! The design of the room is modern, but not for everyone, in black and brown, because of this you can see all the minor spots, there is a laminate on the floor - this is also not very practical regarding the carpet, probably if there was a sea view, it would not be so critical))) The hotel is designed in such a way that most of the rooms overlook the sea and about five rooms on the road and on the side of the construction site, since we have a standard room without a sea view, our room overlooked the road! With us, the daughter of 2.9 is cool to sleep with air conditioning, and with the door open it is very noisy, both at night and during the day there is a rumble!

In the morning we went to Tamara and asked to change the room, we were offered with a side view of the construction site, and to change with a sea view you need to pay extra 8 euros per person per day, we refused! It is better to resolve this issue when booking - it's definitely cheaper, because in this hotel the view is VERY critical! Outside the territory, in general, sadness and devastation there is nowhere to walk, for example, in Side hotels have a common promenade and there you can either run or just walk along the promenade all the way to MANAVGAT! Yes, on the contrary there is a so-called Outlet supposedly with a bunch of brands, in my opinion there is a frank Turkish counterfeit masquerading as a brand.
Cleaning is mediocre, the floors are only vacuumed because of this, dust remains in hard-to-reach places, for example, under the bed, we have a child at this age, he tries to climb everywhere and, as he wrote earlier on the laminate floor, we paid attention to this))) We asked so that the room is cleaned before 12, since the child has an hour of sleep, and after 15 hours they don’t do the cleaning anymore! Periodically I had to remind, then everything seemed to be fine, but the shift has not changed yet (. In general, I want to note that for such a level as it is positioned LUXURY and indeed for Turkey, where 80% of vacationers are Russians or Ukrainians, very few staff communicate in Russian, and cleaning workers don't even know a little English, so for example I couldn't explain with the word cleaning, cleaning, that I need to clean the room!
The food is not bad, the choice of fruits is large, I have never seen such an assortment anywhere - several types of grapes, strawberries, apples, bananas, watermelon, melons, plums, figs, nyctrines, peaches in general, this is something, I have never eaten peaches in my life, sweet-sweet, juicy! There is a grill, seafood! The only strange thing was that they didn't have a tangerine at that time of the season! This hotel did not have freshly squeezed orange juice, it was factory-made, not critical of course, but I like to swim in the pool in the morning, go to drink juice in a restaurant, and then wake up my family for breakfast!
As for the service in the restaurant, because of the pandemic, all the dishes behind the screen and the staff themselves impose what you ask and how much you ask, I see only a plus in terms of hygiene! It’s easier to go for drinks yourself, as the waiters will take the order and fail, and this does not depend on the number of visitors in the restaurant, sometimes it happened at breakfast, when there were no people at all! And sometimes, of course, they immediately brought it, you can see by the mood))) In terms of snacks, everything is fine pizza, ice cream, waffles in chocolate - we have all this every day!
Translated automatically from Russian. View original