Хороший отель, но отношение персонала к гостям не радует Good hotel, but the attitude of the staff to the guests is not encouraging

The hotel itself and its grounds are very beautiful. Entrance to the sea both from the shore and from the pontoon. During our stay at the hotel, we encountered the problem of free sunbeds, or rather their absence. Tourists take sunbeds with towels, leave and do not return, and you do not get a free sunbed. The hotel management, in my opinion, should be involved in resolving this issue. By the way, in order for you to be given beach towels, prepare to leave a deposit of $ 20 per room at the reception. It will be returned to you upon check out.
They brought us to the hotel at 6 am. At the reception, we were put on bracelets, given to fill out documents and sent to breakfast. They didn’t settle right away, arguing that there were no free rooms (even with the fact that they offered money), they said to come after 10. without any complexes, the bell boy (he is the assistant manager at the reception) took $ 20, and we were settled somewhere at 11 : twenty. After the same bell boy picked up the suitcase for us, gave him $ 1, you should have seen his facial expression, like they spat on him (they didn’t give much). By the way, it makes no sense to leave a tip in the form of $ 1 or more than one dollar from the word, in general. In bars, they are forgotten as soon as you step away from the bar. And it was noticed not only by us.
The food at the hotel is ordinary, you will not go hungry. But be prepared for the fact that when serving more than 2 pieces of something (fish, meat, pita bread, cheese, etc. ) at a time, they will not be given out. If you want more, come back again. Some of the waiters somehow surprised, I would say upset. There was one of the cases when I approached him at lunch for a glass of wine, he asked in which part of their restaurant I had a table, and sent me to another waiter, arguing that this was not his area. For a moment, I didn’t ask him to bring it to me, but I came to pick it up myself.

I would like to draw the attention of the hotel management to the attitude of your staff towards guests. They also don’t allow food to be taken out of the dining room, they wanted to take grapes to the beach in the morning after breakfast, so the waiter (who, by the way, was given a dollar the evening before at dinner) chased his daughter and snatched a plate from his hands, like we were some kind of thieves, a very unpleasant situation .
And so in general, the hotel is not bad, price-quality ratio.
Absolutely all rooms with side sea view. A family with a view of the road. There are no tea sets in the rooms. The bar was replenished with a bottle of water. Mini cosmetics were always replenished.
The Internet is on the minus 2 floor, where there are shops and the entrance to the restaurant. The lobby bar has a variety of drinks including red, white wine, champagne. Breakfasts and dinners in the restaurant, and you can still dine in the beach bar, but the food there is so-so. We rented a car with the help of the girl at the reception, thanks to her, she helped. Everything went perfectly.