Not at all 5 stars, only the beach and proximity to the sea are the advantage of this hotel.

Written: 13 july 2023
Travel time: 3 — 13 july 2023
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 5.0
Food: 5.0
Amenities: 1.0
They settled us only after 14.00 (we arrived at 7 in the morning), although there are a lot of free rooms ...the manager is waiting for him to be offered a surcharge for the norms of the room and for early check-in ....
The room itself is very ancient...everything is dying. The shower hose was leaking and the sink faucet was not working properly. To our complaints to the manager, he assured that they would fix it tomorrow, but tomorrow never came. Safe for a fee: 2 euros per day. The Internet catches only in the hotel and on the terrace by the pool, it does not catch on the beach.
Food ....I don’t even know how to describe it more correctly ...it’s clear that no one will remain hungry - the self-preservation instinct will work and you will eat what they give ....but sorry, this is not 5 stars, I would say 3 stars.

Purity. The bed was not changed even once in 10 days, although we left money on the bed every day for cleaning. Towels are changed only if it is already visually visible that they are dirty. They didn’t clean the balcony at all ....The plates were broken, the wine glasses were dirty, the dishes were often poorly washed ....
In short, not 5 stars.
It's a pity that the hotel has become so pathetic...it used to be a really 5 star hotel. Now they blatantly take money from tourists and no service. We paid 4000 euros for 2 standard doubles for 10 days and counted on a better level than in Zatoka, but apparently not in this hotel.
The only reason we chose this hotel is the proximity to the sea and the beach. The sea was great. Gentle sand, comfortable and smooth entry into the sea, ideal for children.
In general, be guided by your priorities when choosing a hotel. But we won't be coming back to this hotel.
Translated automatically from Russian. View original
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