Good afternoon! Just arrived home today. (from 05/11/19 to 05/18/19) And I can’t leave my feelings about STELLA hotels ????? ? At first I wanted to write, a good boarding house in the city of SOCHI, but then every day I was shocked, I left every day !!!!
I won’t describe much, but all the negative reviews have a place to be, there is not one invented !! ! But who leaves "EXCELLENT" to them a lot of questions???? ? Probably, it is the norm to eat food that is not of high quality. expired products. Fritters, pasta and more are served yesterday, that is, they didn’t eat today, eat tomorrow. Only in the evening you can see how to cook a turkey. I am silent about breakfast, everything is written in the reviews ????
This hotel is good for those who just spend the whole day "senyachat" and live on phosphorus!!!!
In general, there is nothing to do with children there !! ! Rotovirus is an intestinal infection that has not bypassed almost anyone, neither adults nor children !! ! And yet, this is the kitchen!
Why don't people write about the beach?? ? Even in Sochi it is more comfortable. Walking on sharp pebbles was not comfortable for us. Entry into the sea is very inconvenient.
About animators, this is generally a separate issue, in one phrase: "They are not entertaining tourists, but vacationing them. " They join those tourists who are weak for alcohol and drink in the place they eat, they make fun of them)))) it’s not pleasant to look at this picture. It’s a pity for our compatriots who fall for this, at the expense of their rest they will drink and eat, the guys are insulting you openly mocking you, and you are laughing at yourself)))) I’m not a hypocrite and there is something to compare with! Not in one hotel this, have not seen????
Conclusion: There is no control by hotel managers. It's a pity, but it could not be bad.
Tip: Dear hotel management!! ! You pay them a salary! For what???
- For not cleaned rooms (they don't wash the floors in the rooms at all);
- For the work of the entertainment program for tourists (the work of the animators was prescribed above);
- for the work of the chefs (the food is tasteless, and Turkish sweets have always been one of the best, but here you don’t splash with skill, leaves much to be desired);
- To the gardener (Such beautiful roses !!! ! But can you put them in order? On the fourth day, they just decided to ennoble them).
The whole holiday was just talking on the beach who was vomiting, what a terrible service???
But you were good! There were tourists who were the third time in your hotel, even they were not satisfied and surprised by such poor quality service!!! ! So there is something to compare, so something went wrong, right?
Please pay attention!!! ! Change the staff to those who will work in good faith or managers who will control the work of the service personnel.
YOU pay them money, it's your profit!!!!!
WISH YOU GOOD LUCK!!!!! "
I won’t describe much, but all the negative reviews have a place to be, there is not one invented !! ! But who leaves "EXCELLENT" to them a lot of questions???? ? Probably, it is the norm to eat food that is not of high quality. expired products. Fritters, pasta and more are served yesterday, that is, they didn’t eat today, eat tomorrow. Only in the evening you can see how to cook a turkey. I am silent about breakfast, everything is written in the reviews ????
This hotel is good for those who just spend the whole day "senyachat" and live on phosphorus!!!!
In general, there is nothing to do with children there !! ! Rotovirus is an intestinal infection that has not bypassed almost anyone, neither adults nor children !! ! And yet, this is the kitchen!
Why don't people write about the beach?? ? Even in Sochi it is more comfortable. Walking on sharp pebbles was not comfortable for us. Entry into the sea is very inconvenient.
About animators, this is generally a separate issue, in one phrase: "They are not entertaining tourists, but vacationing them. " They join those tourists who are weak for alcohol and drink in the place they eat, they make fun of them)))) it’s not pleasant to look at this picture. It’s a pity for our compatriots who fall for this, at the expense of their rest they will drink and eat, the guys are insulting you openly mocking you, and you are laughing at yourself)))) I’m not a hypocrite and there is something to compare with! Not in one hotel this, have not seen????
Conclusion: There is no control by hotel managers. It's a pity, but it could not be bad.
Tip: Dear hotel management!! ! You pay them a salary! For what???
- For not cleaned rooms (they don't wash the floors in the rooms at all);
- For the work of the entertainment program for tourists (the work of the animators was prescribed above);
- for the work of the chefs (the food is tasteless, and Turkish sweets have always been one of the best, but here you don’t splash with skill, leaves much to be desired);
- To the gardener (Such beautiful roses !!! ! But can you put them in order? On the fourth day, they just decided to ennoble them).
The whole holiday was just talking on the beach who was vomiting, what a terrible service???
But you were good! There were tourists who were the third time in your hotel, even they were not satisfied and surprised by such poor quality service!!! ! So there is something to compare, so something went wrong, right?
Please pay attention!!! ! Change the staff to those who will work in good faith or managers who will control the work of the service personnel.
YOU pay them money, it's your profit!!!!!
WISH YOU GOOD LUCK!!!!! "
Translated automatically from Russian. View original
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