Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
8.0
Cleanliness:
8.0
Food:
7.0
Amenities:
4.0
Check-in at 15.10 we were taken to the UK BLUE COAST HOTEL
Where we waited for an hour to check in. After 4 pm we were informed
That we will be settled in another hotel located in the neighborhood, and they promised in two days on 17.06 to settle in the hotel of our choice. I was surprised, as other visitors, at that time, were issued and settled in a hotel.
I called the manager in Minsk and told about what had happened. A few minutes later I received an SMS from the manager. In response, they wrote to me that they handed over my phone to the head office and they would contact me soon. At this time, newly arrived hotel guests continued to be settled without delay.
We were very tired and went to check into another hotel. But no one called me. For the rest of the day on June 15 and the next day we had no time for rest, we felt abandoned and forgotten. At 14.
On the 30th, I met with the hotel guide of the mez-tour, to my question “why they didn’t contact me yesterday and today, ” I received an answer that he was informed about the incident today on 16.06 after 11.00, he promised that on 17.06 we would be settled in the hotel we paid for. On 17.06, after 14:00, we were checked into the hotel, providing a room with a sea view and a safe without payment for the remainder of the stay.
The room is normal, solid, clean, everything worked, only the air conditioner was very noisy, falling asleep was a problem.
Cleaning, I do not know, lit the do not disturb sign.
The hotel area is not large, but clean and tidy, there are sunbeds with mattresses near the pool, all of good quality, only they start cleaning after eight in the morning and you get discomfort when you come from the sea to relax.
The staff is very friendly, the bartenders are great, they remember vacationers and their habits.
But my wife had a birthday and this is the first hotel in the history of our travels where she was not congratulated.
The food is good, a lot of salads, vegetables, everything is delicious. For seven days they gave fish once, beef twice, the rest chicken. The cooks tried to diversify everything and they succeeded. The bar has good quality drinks, white and red wine, good beer, whiskey, vodka, gin, liqueurs.
The beach, the passage directly from the hotel through the tunnel under the road. The beach has sand with pebbles, the entrance to the sea is convenient without plates. Sunbeds and umbrella, paid 5 euros for 2 sunbeds and an umbrella. The sea is very dirty, you had to push it apart with your hand to get to clean water. There are no litter bins on the beach, garbage is everywhere, bags of cans are cigarette butts, no one has ever cleaned it.
In my experience, do not buy tours to Turkey from TEZ TOUR!
TEZ TOUR is a transfer from the airport and back and impose on you as many excursions as possible, otherwise they don't care about you.
Sincerely, G. Danilchenko.
Where we waited for an hour to check in. After 4 pm we were informed
That we will be settled in another hotel located in the neighborhood, and they promised in two days on 17.06 to settle in the hotel of our choice. I was surprised, as other visitors, at that time, were issued and settled in a hotel.
I called the manager in Minsk and told about what had happened. A few minutes later I received an SMS from the manager. In response, they wrote to me that they handed over my phone to the head office and they would contact me soon. At this time, newly arrived hotel guests continued to be settled without delay.
We were very tired and went to check into another hotel. But no one called me. For the rest of the day on June 15 and the next day we had no time for rest, we felt abandoned and forgotten. At 14.
On the 30th, I met with the hotel guide of the mez-tour, to my question “why they didn’t contact me yesterday and today, ” I received an answer that he was informed about the incident today on 16.06 after 11.00, he promised that on 17.06 we would be settled in the hotel we paid for. On 17.06, after 14:00, we were checked into the hotel, providing a room with a sea view and a safe without payment for the remainder of the stay.
The room is normal, solid, clean, everything worked, only the air conditioner was very noisy, falling asleep was a problem.
Cleaning, I do not know, lit the do not disturb sign.
The hotel area is not large, but clean and tidy, there are sunbeds with mattresses near the pool, all of good quality, only they start cleaning after eight in the morning and you get discomfort when you come from the sea to relax.
The staff is very friendly, the bartenders are great, they remember vacationers and their habits.
But my wife had a birthday and this is the first hotel in the history of our travels where she was not congratulated.
The food is good, a lot of salads, vegetables, everything is delicious. For seven days they gave fish once, beef twice, the rest chicken. The cooks tried to diversify everything and they succeeded. The bar has good quality drinks, white and red wine, good beer, whiskey, vodka, gin, liqueurs.
The beach, the passage directly from the hotel through the tunnel under the road. The beach has sand with pebbles, the entrance to the sea is convenient without plates. Sunbeds and umbrella, paid 5 euros for 2 sunbeds and an umbrella. The sea is very dirty, you had to push it apart with your hand to get to clean water. There are no litter bins on the beach, garbage is everywhere, bags of cans are cigarette butts, no one has ever cleaned it.
In my experience, do not buy tours to Turkey from TEZ TOUR!
TEZ TOUR is a transfer from the airport and back and impose on you as many excursions as possible, otherwise they don't care about you.
Sincerely, G. Danilchenko.
Translated automatically from Russian. View original
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