Utopia is no longer a utopia

Written: 3 october 2017
Travel time: 23 september — 2 october 2017
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 3.0
Cleanliness: 7.0
Food: 3.0
Amenities: 9.0
At the hotel for the third time (2011.2016). Everything is in order. We arrived at the hotel at nine in the morning. They settled immediately, although there were many suitcases of arrivals in the hall. Perhaps the status of regular customers worked. The room is clean, everything worked, the bar is full. The territory is huge, beautiful, green, clean, lots of pools. in general, everything is as always. The entrance to the sea was cleared of stones, now there is sand. The room was cleaned every day, towels changed. Everything about the good. Everything else is sad. The contingent of the hotel is 90% Russia. Further it would be possible to write nothing. Please understand correctly, as they say, nothing personal or national. I hate nationalism in all its manifestations. Only facts. The hotel quickly realized that it was possible to cut costs decently due to the unpretentiousness of the client. To begin with, I will say that there is really NOTHING!!! ! Created the appearance of abundance. In fact, there is a multiple repetition of dishes in different parts of the restaurant. The number of hot dishes is 10-12, most of which are side dishes and gamula from yesterday's vegetables. Really meat or fish dishes 1-2. Sweet 7-8 species - inedible. As one Russian woman said in a conversation with us: "They understood that the Russians would eat everything anyway. " Service in the restaurant and bars is condescendingly dismissive, dirty dishes are removed reluctantly. Glasses in bars are washed poorly, bartenders pour drinks carelessly, over the edge. Waiters serve only if you give a penny. The exception is lobby service. Here everything is more or less. Near the main pool at the bar on the last day I saw a small rat steal a piece of cake from the trash can. To my excited exclamations, a young Russian couple calmly reported that there were three rats and they had been observing them for several days. The entertainment was weak, and there was nowhere to go - the hotel was out of the way. It could be said that the Russians themselves are to blame because of their attitude and behavior. But I think that if the receiving party takes money, then they should work it out in full. For the Germans and other Europe, they lick the ass for the same money. If you don't like Russian speakers, don't accept them. And since you've accepted it, please do so.
Well, in general, such impressions. It's a pity. Cool hotel. Was. Next year, if God gives us the opportunity, we will look for something else.
Translated automatically from Russian. View original