Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
8.0
Cleanliness:
9.0
Food:
7.0
Amenities:
10.0
vacationed last summer with my family (my mother and I) and our friends, when we came to the travel agency we were advised Utopia world. At first, I did not agree at all, even just because of the name ...but then they persuaded me and I agreed. With the flight as usual: the flight was delayed ...and for 4 hours ...we did not sleep all night. . we flew well, landed and boarded the buses ...it took a long 3.5 hours to get to the hotel, taking into account arrivals at all hotels, ours was almost the last one. We arrived at the hotel at about 10 am and it was still two hours before check-in... we looked around the area, we were delighted! ! ! ! Wonderful, well-groomed territory, everything is clean and beautiful. . there are tables right from the main entrance - the view from this place to the beach is breathtaking! As a result, we got tired of walking and went to the reception to ask if there were rooms. . we took a travel agency room in the main building and our friends in the villas. .
there were no free rooms, and we were already tired of walking (especially since last night we hadn’t slept) we gave $ 50 and we were offered an alternative - they settled us all in Junior sute (two rooms, two bathrooms and a jacuzzi in the room, sea view and to the pool-great! We were delighted! )
After checking in, everyone instantly plopped down on the bed (finally! ). . After resting for a while we went to the main restaurant. .
It turned out that we arrived on the day when the hotel was 4 years old!
Fantastic holiday! All vacationers were given one rose at the entrance, everything was beautifully decorated, there were stars (Cornelia Mango, Evelina Bledans, Kirill Andreev (from Ivanushki), well, I don’t remember everyone), then the waiters brought out a huge cake and gave everyone a piece ...This is what we got, as they say "from the ship to the ball"!
Nutrition.
The food was good, the food was varied, there was plenty to choose from. .
Everything is always fresh, fish, turkey and a lot of goodies were cooked on the street, but you have to wait (unless of course you come running faster than anyone))). . There were few fruits. Watermelons, melons, oranges, bananas, grapes, plums. . Desserts are delicious (but not all), home-made drinks (non-alcoholic) are terrible, mojitos are made almost with water! Juices are not tasty (with the exception of freshly squeezed ones), local alcoholic drinks are normal, you can drink. .
In general, nutrition does not pull on ultra ! ! !
Animation.
Happy.
Worse than ever!!!!!!!!!!! ! ! ! Animators do not entertain, but only take care of themselves. . By the middle of the rest, it was already clear to us who was baptized with whom, who married with whom! ! Their relationship is in front of everyone. . the girls of the animator twist their roundness in front of the boys ...and entertain the non-vacationers. . in general, a complete HORROR!
They never smile, they are kind of sleepy, lethargic ...they rarely call somewhere. . it feels like they are being driven to work with a stick!
The only one who defuses the situation for us is Olya Maslovets! Thanks a lot to her! ! !
2 points for animation! !
In the evening.
In the evening, the animation was not bad (the program is similar for all hotels), there was something to see. . Fireshow is beautiful. .
Room cleaning.
Cleaning is terrible! The first two days were cleaned normally, the next two days they were not cleaned at all (they only changed the towels). . we turned to the reception, they said that they would do everything now, but the hair that was lying on the balcony remained lying there ...the maximum that they do is take out the trash from the bathroom and change the towels. During the entire stay, the floors were not washed at all! ! ! Even if you take a rag and mine - ultra all inclusive!
Cleaning 2!
Staff.
For this, you can put a solid 5. On the last day, the following situation happened: we left the hotel in 2 hours, and the lights were turned off in the whole hotel, it was 12 noon, lunch, the situation was corrected in just 40 minutes. Everyone worked well together and everyone knew their stuff! Well done! ! !
Beach.
Walk to the beach for 10 minutes. Everything is wonderfully thought out. The hotel is across the street from the beach. you can get to the beach on your own (there are elevators across the bridge, after passing the bridge, and whoever follows the figure can run up the stairs (it’s not very hard to go, I even ran faster than the elevator, I decided to make an experiment), or you can take the bus (they go every 10 minutes from the hotel to the beach and back)
It is best to swim from the pier, as there are large stones on the shore and it is not convenient to enter at all. The sea was wonderful.
Aquapark.
Wonderfully designed water park. Firstly, since the hotel is located in the forest in the water park is not hot. Secondly, there are many slides (8).
Separately for adults water park and separately for kids. There is also a bar where you can have a bite to eat.
The only minus for those who live in the main building is far to go, but it's a pleasure to walk through a pine grove ! ! !
In general, I am 100% satisfied with the hotel (with the exception of small minuses) !!! ! !
I advise you to choose it and not to think!
there were no free rooms, and we were already tired of walking (especially since last night we hadn’t slept) we gave $ 50 and we were offered an alternative - they settled us all in Junior sute (two rooms, two bathrooms and a jacuzzi in the room, sea view and to the pool-great! We were delighted! )
After checking in, everyone instantly plopped down on the bed (finally! ). . After resting for a while we went to the main restaurant. .
It turned out that we arrived on the day when the hotel was 4 years old!
Fantastic holiday! All vacationers were given one rose at the entrance, everything was beautifully decorated, there were stars (Cornelia Mango, Evelina Bledans, Kirill Andreev (from Ivanushki), well, I don’t remember everyone), then the waiters brought out a huge cake and gave everyone a piece ...This is what we got, as they say "from the ship to the ball"!
Nutrition.
The food was good, the food was varied, there was plenty to choose from. .
Everything is always fresh, fish, turkey and a lot of goodies were cooked on the street, but you have to wait (unless of course you come running faster than anyone))). . There were few fruits. Watermelons, melons, oranges, bananas, grapes, plums. . Desserts are delicious (but not all), home-made drinks (non-alcoholic) are terrible, mojitos are made almost with water! Juices are not tasty (with the exception of freshly squeezed ones), local alcoholic drinks are normal, you can drink. .
In general, nutrition does not pull on ultra ! ! !
Animation.
Happy.
Worse than ever!!!!!!!!!!! ! ! ! Animators do not entertain, but only take care of themselves. . By the middle of the rest, it was already clear to us who was baptized with whom, who married with whom! ! Their relationship is in front of everyone. . the girls of the animator twist their roundness in front of the boys ...and entertain the non-vacationers. . in general, a complete HORROR!
They never smile, they are kind of sleepy, lethargic ...they rarely call somewhere. . it feels like they are being driven to work with a stick!
The only one who defuses the situation for us is Olya Maslovets! Thanks a lot to her! ! !
2 points for animation! !
In the evening.
In the evening, the animation was not bad (the program is similar for all hotels), there was something to see. . Fireshow is beautiful. .
Room cleaning.
Cleaning is terrible! The first two days were cleaned normally, the next two days they were not cleaned at all (they only changed the towels). . we turned to the reception, they said that they would do everything now, but the hair that was lying on the balcony remained lying there ...the maximum that they do is take out the trash from the bathroom and change the towels. During the entire stay, the floors were not washed at all! ! ! Even if you take a rag and mine - ultra all inclusive!
Cleaning 2!
Staff.
For this, you can put a solid 5. On the last day, the following situation happened: we left the hotel in 2 hours, and the lights were turned off in the whole hotel, it was 12 noon, lunch, the situation was corrected in just 40 minutes. Everyone worked well together and everyone knew their stuff! Well done! ! !
Beach.
Walk to the beach for 10 minutes. Everything is wonderfully thought out. The hotel is across the street from the beach. you can get to the beach on your own (there are elevators across the bridge, after passing the bridge, and whoever follows the figure can run up the stairs (it’s not very hard to go, I even ran faster than the elevator, I decided to make an experiment), or you can take the bus (they go every 10 minutes from the hotel to the beach and back)
It is best to swim from the pier, as there are large stones on the shore and it is not convenient to enter at all. The sea was wonderful.
Aquapark.
Wonderfully designed water park. Firstly, since the hotel is located in the forest in the water park is not hot. Secondly, there are many slides (8).
Separately for adults water park and separately for kids. There is also a bar where you can have a bite to eat.
The only minus for those who live in the main building is far to go, but it's a pleasure to walk through a pine grove ! ! !
In general, I am 100% satisfied with the hotel (with the exception of small minuses) !!! ! !
I advise you to choose it and not to think!
Translated automatically from Russian. View original
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