Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
6.0
Cleanliness:
5.0
Food:
6.0
Amenities:
7.0
Stayed at this hotel with my wife and daughter. They settled us in the 17th villa on the top floor. After reading the recommendations here on choosing a villa, I asked to settle us at 26 or neighboring ones, but everything was busy there, we stayed at 17. By the way, we were settled instantly, although it was not even 12 o'clock yet (according to the rules, they are evicted at 12, settled at fourteen). Having lived there for a week, I will say that, IMHO, the location of the villas is greatly overrated. The view from everywhere is wonderful. Somewhere - on the sea, somewhere - on the mountains. And you still have to walk up the stairs if you were not going to spend all the time in one place.
I confess, the steps really got sick : ) Yes, I knew about them when I chose this hotel, for me they were not a surprise in themselves, but in fact I was really tired of them. It's one thing to just imagine these steps, look at the pictures, and another thing to walk on them all the time. It's one thing to go down in the morning in the cool and another thing to go back and up in the heat, especially if you've already run up the steps in the water park and you can hardly move your legs : )
From the pros:
1 - species, nature in general
2 - friendly and smiling staff - waiters, bartenders, managers at the reception.
3 - a chic selection of drinks and cocktails in the lobby at any time of the day (last year we rested in another hotel, which was also very good, but there the choice of drinks was much more meager and only in one bar on the second floor and only from 10 pm, because of which most of the guests did not even know about it, and from the other part there was a constant queue in this bar), the bartenders easily prepared cocktails that they had not even heard of before, according to recipes from the Internet : ) which I myself found and showed them on the phone.
4 - in all key "locations" you can not only drink, but also eat normally, so as not to break down the stairs to the central restaurant for lunch.
5 - water park. He is really good. It even comes from other hotels. At the same time, there is enough space for everyone. Before that, I visited several water parks that are considered the best in Ukraine, so there is something to compare with. In the same "Jungle" in Kharkov, I liked it much less.
Of the minuses:
1 - air conditioning in the central restaurant and in the lobby is frankly weak and does not cope. It's hot almost always.
2 - food - in general, everything is very good, except for meat. Sometimes it just doesn't exist. Not in any way. More often it is, but there is not much choice. Those. there is, for example, grilled chicken, so you can not look for anything else. Or there is a turkey in batter - that's it, at best you will be able to find some meatballs, but not a fact. So that several types of meat were at the same time, it was very rare. True, when the meat was, it was delicious. And overall the food is delicious. I ate tuna with pleasure (somewhere here they posted pictures of a huge fish, which is butchered in front of you and from which they are immediately cooked) and salmon, ate a very tasty pilaf (it was called, however, not pilaf, it seems).
3 - Internet. Damn, everyone writes that the Internet is available throughout the hotel, but no one writes what kind of Internet it is. For me personally, the availability of the Internet was one of the key points when choosing a hotel. It was important for me to constantly stay in touch at work. And here an "ambush" awaited me - the Internet did not work normally in the room. The laptop and smartphone constantly saw several networks with different signals at once, but even the strongest access points sometimes disappeared and absolutely everyone had terrible speed and huge packet losses. I'm not talking about the fact that it was impossible to download something (it was really almost impossible, but it seems like they don't go there for that), it was impossible to surf normally or just chat on Skype. Even text messages via Skype went every other time, and even speaking on Skype in the room could be forgotten immediately, although the nearest access point was a few meters from my balcony. In the lobby, the situation is slightly better - there are fewer losses, the speed is slightly higher, but it was not always possible to communicate normally by voice over Skype. In general, the Internet in the hotel is just for show.
4 - number. I have not been in other rooms, I will not talk about all, I will tell only about ours. The room itself is well thought out and done. But it was a long time ago. Now there are chipped tiles, mold in the bathroom (in the seams between the tiles and in general a lot of places), chipped corners, knocked down thresholds, some drips in the "minibar" (generally, it's just a bedside table with a small refrigerator in it), tight faucets without meshes -filters (I’m not a small guy, but even I couldn’t open the faucet normally - it doesn’t go, it doesn’t go, and then - bam and you opened the faucet to the full, there is no mesh and therefore the pressure hits in your direction, and not down and in the end, everything around is in the water, including yourself. On the third day, the mesh in the faucet on the washbasin was installed after my two calls to the reception and it became a little easier).
5 - cleaning in the room. Usually, in order for you to change towels, you just need to throw them on the floor. Immediately, for some reason, the maid insistently picked up these wet and dirty towels and hung them in their place. And when, nevertheless, the towels were changed, their number was different each time for some reason, and there might not be towels for the legs at all. So we often had two large towels (there were three of us), and small ones happened to be 5 pieces and 2. Everything was ok only if we accidentally ran into the maid - then the towels changed normally and they brought us coffee (there is a teapot, tea mugs and tea bags, coffee). And all this despite the fact that I left a tip ($ 2) from the very first day. On the fourth day, I stopped doing it, because. became embarrassing.
6 - dirty glasses in bars. By the way, the glasses are not glass, but plastic. Yes, they look like our faceted glass ones in appearance, but in fact they are plastic. Damn, guys, this is just something! I'm not being nitpicky here, but I'm telling it like it is. In the bar near the main pool, the glasses are not just "unwashed", they are really very dirty. Just awful, how dirty. At the same time, it is not possible to order in paper cups - only those that are slightly rinsed with you after use by someone. When they poured me beer into the dirtiest glass, I tried for a long time to explain in both Russian and English that I wanted beer in a paper glass. The bartender pretended not to understand me. I went to the coffee machine and took a paper cup from there and handed it to him, he said - you can’t take it into the room. I said that I would drink here, but from this glass, then he took and poured beer from a dirty glass into a paper one. I never went to this bar again. A similar situation in all other bars - the glasses are cleaner than in the bar by the main pool, but still far from ideal. Another thing is the bar in the lobby. Here the glasses are normal, glass and they shine all the time and the bartenders are adequate.
I would also like to write down the stairs as a minus, but this is still not a minus, but a feature of the hotel, so I won’t : )
I confess, the steps really got sick : ) Yes, I knew about them when I chose this hotel, for me they were not a surprise in themselves, but in fact I was really tired of them. It's one thing to just imagine these steps, look at the pictures, and another thing to walk on them all the time. It's one thing to go down in the morning in the cool and another thing to go back and up in the heat, especially if you've already run up the steps in the water park and you can hardly move your legs : )
From the pros:
1 - species, nature in general
2 - friendly and smiling staff - waiters, bartenders, managers at the reception.
3 - a chic selection of drinks and cocktails in the lobby at any time of the day (last year we rested in another hotel, which was also very good, but there the choice of drinks was much more meager and only in one bar on the second floor and only from 10 pm, because of which most of the guests did not even know about it, and from the other part there was a constant queue in this bar), the bartenders easily prepared cocktails that they had not even heard of before, according to recipes from the Internet : ) which I myself found and showed them on the phone.
4 - in all key "locations" you can not only drink, but also eat normally, so as not to break down the stairs to the central restaurant for lunch.
5 - water park. He is really good. It even comes from other hotels. At the same time, there is enough space for everyone. Before that, I visited several water parks that are considered the best in Ukraine, so there is something to compare with. In the same "Jungle" in Kharkov, I liked it much less.
Of the minuses:
1 - air conditioning in the central restaurant and in the lobby is frankly weak and does not cope. It's hot almost always.
2 - food - in general, everything is very good, except for meat. Sometimes it just doesn't exist. Not in any way. More often it is, but there is not much choice. Those. there is, for example, grilled chicken, so you can not look for anything else. Or there is a turkey in batter - that's it, at best you will be able to find some meatballs, but not a fact. So that several types of meat were at the same time, it was very rare. True, when the meat was, it was delicious. And overall the food is delicious. I ate tuna with pleasure (somewhere here they posted pictures of a huge fish, which is butchered in front of you and from which they are immediately cooked) and salmon, ate a very tasty pilaf (it was called, however, not pilaf, it seems).
3 - Internet. Damn, everyone writes that the Internet is available throughout the hotel, but no one writes what kind of Internet it is. For me personally, the availability of the Internet was one of the key points when choosing a hotel. It was important for me to constantly stay in touch at work. And here an "ambush" awaited me - the Internet did not work normally in the room. The laptop and smartphone constantly saw several networks with different signals at once, but even the strongest access points sometimes disappeared and absolutely everyone had terrible speed and huge packet losses. I'm not talking about the fact that it was impossible to download something (it was really almost impossible, but it seems like they don't go there for that), it was impossible to surf normally or just chat on Skype. Even text messages via Skype went every other time, and even speaking on Skype in the room could be forgotten immediately, although the nearest access point was a few meters from my balcony. In the lobby, the situation is slightly better - there are fewer losses, the speed is slightly higher, but it was not always possible to communicate normally by voice over Skype. In general, the Internet in the hotel is just for show.
4 - number. I have not been in other rooms, I will not talk about all, I will tell only about ours. The room itself is well thought out and done. But it was a long time ago. Now there are chipped tiles, mold in the bathroom (in the seams between the tiles and in general a lot of places), chipped corners, knocked down thresholds, some drips in the "minibar" (generally, it's just a bedside table with a small refrigerator in it), tight faucets without meshes -filters (I’m not a small guy, but even I couldn’t open the faucet normally - it doesn’t go, it doesn’t go, and then - bam and you opened the faucet to the full, there is no mesh and therefore the pressure hits in your direction, and not down and in the end, everything around is in the water, including yourself. On the third day, the mesh in the faucet on the washbasin was installed after my two calls to the reception and it became a little easier).
5 - cleaning in the room. Usually, in order for you to change towels, you just need to throw them on the floor. Immediately, for some reason, the maid insistently picked up these wet and dirty towels and hung them in their place. And when, nevertheless, the towels were changed, their number was different each time for some reason, and there might not be towels for the legs at all. So we often had two large towels (there were three of us), and small ones happened to be 5 pieces and 2. Everything was ok only if we accidentally ran into the maid - then the towels changed normally and they brought us coffee (there is a teapot, tea mugs and tea bags, coffee). And all this despite the fact that I left a tip ($ 2) from the very first day. On the fourth day, I stopped doing it, because. became embarrassing.
6 - dirty glasses in bars. By the way, the glasses are not glass, but plastic. Yes, they look like our faceted glass ones in appearance, but in fact they are plastic. Damn, guys, this is just something! I'm not being nitpicky here, but I'm telling it like it is. In the bar near the main pool, the glasses are not just "unwashed", they are really very dirty. Just awful, how dirty. At the same time, it is not possible to order in paper cups - only those that are slightly rinsed with you after use by someone. When they poured me beer into the dirtiest glass, I tried for a long time to explain in both Russian and English that I wanted beer in a paper glass. The bartender pretended not to understand me. I went to the coffee machine and took a paper cup from there and handed it to him, he said - you can’t take it into the room. I said that I would drink here, but from this glass, then he took and poured beer from a dirty glass into a paper one. I never went to this bar again. A similar situation in all other bars - the glasses are cleaner than in the bar by the main pool, but still far from ideal. Another thing is the bar in the lobby. Here the glasses are normal, glass and they shine all the time and the bartenders are adequate.
I would also like to write down the stairs as a minus, but this is still not a minus, but a feature of the hotel, so I won’t : )
Translated automatically from Russian. View original
Comments (1)
leave a comment
Show other comments …