The hotel is ok but...

Written: 28 november 2021
Travel time: 30 august — 5 september 2021
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 6.0
Cleanliness: 5.0
Food: 5.0
Amenities: 8.0
Not bad for a 3* hotel. Our room was on the 4th floor. The room is spacious, but stained everywhere (rugs, mirrors, beds, table). Toilet paper at the entrance had to be "extracted", the garbage for the previous guests also had to be taken out by ourselves.
The food was delicious and varied, but the Turks impose food behind glass at your request. So, the Turk takes a plate and with each visitor goes through all the dishes, imposing what you ask for, while the rest stand in line at this time.
The bar has soft drinks all day, beer (like water, and then until it runs out) and wine (sour, like vinegar).
Sea across the road. The sea is excellent. The entrance is sand and pebble or from a pontoon, as you like. Special footwear is not needed.
On the beach there is a bar with soft drinks, and a very nice man: he is a bartender, he is also a lifeguard, he also makes sure that everyone has enough seats... We always brought him an apple, candy or seeds - he is very happy...

An unpleasant incident happened to us: we got stuck in the elevator and the hotel administration decided to hang their problem on us... Not only did we sit for 20 minutes together in a cramped elevator and almost suffocated, but when they got us out of there, we were told that we’ll have to pay for it... For 3 days we were waiting for a verdict, called representatives of the Anex tour, a hotel guide, an online tour agency in Zaporozhye helped to get out of the situation, and it almost came to the tourist police... They came up with different versions of HOW we broke the elevator for them and they wanted the elevator to be repaired at our expense... if not for this incident, I would even like the hotel (we are unpretentious tourists), but the administration spoiled the impression of the hotel with its behavior...
In general, be careful with the elevator and tune in to positive. . .
Translated automatically from Russian. View original