No wonder the name Vikings! The service is disgusting, I couldn't believe we were in Turkey

Written: 18 august 2019
Travel time: 7 — 17 august 2019
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 2.0
Cleanliness: 5.0
Food: 2.0
Amenities: 2.0
1. Splits in the corridors and elevators did not work - it was stuffy and hot.
2. The room key is given one per family, which is very inconvenient.
3. In the room Split is set to 22 degrees and turns off every two hours and must be turned on again in the hot stuffy room.
4. In the restaurant, only three halls have decent tables with tablecloths and air conditioners; for the rest, there is a huge stuffy room without splints and tables without tablecloths.
5. Sunbeds by the pools and on the beach, almost all with a broken crossbar without mattresses, stick into the body uncomfortable
6. There are biting fish in the sea.
7. It is far to go to the beach and although there is an elevator from the bridge, but further down to the beach the descent along uncomfortable high stairs is not for people with knee and back problems.
8. The entrance to the sea is quite rocky in places, which is not comfortable.
9. Entrance to the sea from pantone (trident) on iron stairs, rusty, moss-covered and slippery.

10. The beach is dirty - cigarette butts and garbage.
11. In public toilets, the light from the relay as soon as you sit down, it goes out, you sit in the dark or you have to wave your hands.
12. Ice cream is given only from 14 to 16 when all responsible parents take their children away from the sun into rooms from the pools and the beach.
13. There is a lot of food in the restaurant, but everything is not tasty, thanks for the soup with crackers and greens, I don’t know what we would have eaten there for scrambled eggs in line for breakfast.
14. At the beach bar they tried to eat shawarma, but there are a lot of onions and bitter chicken can be seen burnt when fried - not tasty.
15. We went to an a la carte restaurant: everything was beautifully served but sickeningly not tasty, they left after 20 minutes.
16. Alcohol of a very dubious quality, sometimes they drank beer; the rest is obvious chemistry.
17. The rooms are cleaned, towels are changed, our Turkmen women are working to take out the garbage.
18. Be careful when buying excursions, as the guides lie a lot to buy them, while there are no excursion programs, respectively, and the bribes from them are smooth.
19. Guides offer hamams for $ 25, that is, they list both a jacuzzi and aromatherapy at a discount, but when you come to SPAS with these checks, there are no jacuzzi or aromatherapy on a shortened program and everything is fast, fast, even for Relax, time is not left howling razvodilovo and when selling, the travel agent said that the hammam is included and free of charge
20. Excursion to Istanbul is completely pedestrian in the heat, the bus is only from the airport and to the airport and 9-10 hours in the heat, but the guides lie that they carry everywhere and you will be indoors in the heat, be careful!
21. Wi-fi and safe are paid.
22. From Antalya Airport to the Vikings, it takes 3.5 hours to go back and forth, so the road is long.

23. By the pool, especially in the evening, if you go to the toilet or go to dinner and then come back to the pool, the hotel staff take the towels, the sunbeds are folded, and then you have to pay for the towels.
24. On the day of arrival, even if you are tired and decide to eat, but do not dare to be late for the guide, he will not talk to you arrogantly, but says you will come tomorrow at exactly 10 am and does not explain anything about the location or concept of the hotel and you will have to leave the beach tomorrow at 10 to be with the guide - for vacationers iron discipline.
25. The bar on the beach has pasta, it is edible, I recommend it, but not everyone eats burgers in another lamb bar.
26. Animation is not very intrusive, but in the evening there is a mini disco and evening performances, but there is no night disco from 23 to 2.00.
27. There are no markets or shops near the hotel to walk around and buy something for the hotel guests in a clean flight road. You have to go or take a bus to Ali Baba Bazaar or to Alanya. That is, you don’t look like a bucket on the benches admiring different goods and haggling. Yes, not really either.
CONCLUSION: the concept of the hotel is to save on us at the expense of our comfort. It seems that everything is there and you can not take it. The service in this hotel is generally not in Turkey. Leaving my daughter, 23 years old, said Thank God this vacation is over! maybe in Turkey the service has deteriorated in general? Do not know
Translated automatically from Russian. View original