Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
1.0
Cleanliness:
4.0
Food:
5.0
Amenities:
6.0
Check in April 9.2018. From the first day, extortion of money at the reception began. Did not check in until 12:30 under the pretext of no places. Gave $ 5 rooms immediately found, but on the first floor. Added another $5. You can choose a floor. chose the 3rd floor number 305. The first impression is terrible. There are no robes. Towels are like a set but also small. The overall impression is also not ali... The staff lick the Germans, or anyone but not Russian. The attitude affects everything, both in everyday life and in the food block. All inclusive in this hotel. On April 11, lamb was fried on the terrace... Everything seems to be beautiful, but immigrants from Russia put one piece each and Europeans from two or more, I rested with my wife and child and I had to spend my nerves to explain that I was not alone, but the family was sitting at the table. On April 13, we took an excursion to the water park on the territory of the land of LEGENDS theme park. The water park is located on the territory of the hotel, the bus does not travel directly. We visit several hotels. At the moment, there were about 20 people on board the bus. We had to get out to the bus service by 7:30 in the morning.
Now I want to draw attention to the situation with my family.
When an early excursion, the so-called "doe boxing" is practiced in hotels. In our view, it looks like a container in which they put food for an early departure. . .
The whole family went down to the reception and asked for "rations" on the road, and in response... rudeness....They don't have boxes... Wait for the canteen to open....
We were met by a coral alarm. A very polite and restrained young man who has been working in this business for more than a year, has seen a lot and was stunned by the behavior of the hotel staff. For his part, he made every effort, but the issue was never resolved. As a result....The departure of the bus was delayed for 30 - 40 minutes, the son of 7 years old jumped into the bus hungry, and we adults were left with a very unpleasant aftertaste from the staff of the White gold hotel.
Dear compatriots.... I urge you. Avoid this hotel in your vacation choice. Currently, my family and I are still here. Departure April 16th. I don't think my adventure is over yet. If you have a choice. . . read the reviews. . .
The staff is finished.
The health and well-being of our children is in our hands. . .
Now I want to draw attention to the situation with my family.
When an early excursion, the so-called "doe boxing" is practiced in hotels. In our view, it looks like a container in which they put food for an early departure. . .
The whole family went down to the reception and asked for "rations" on the road, and in response... rudeness....They don't have boxes... Wait for the canteen to open....
We were met by a coral alarm. A very polite and restrained young man who has been working in this business for more than a year, has seen a lot and was stunned by the behavior of the hotel staff. For his part, he made every effort, but the issue was never resolved. As a result....The departure of the bus was delayed for 30 - 40 minutes, the son of 7 years old jumped into the bus hungry, and we adults were left with a very unpleasant aftertaste from the staff of the White gold hotel.
Dear compatriots.... I urge you. Avoid this hotel in your vacation choice. Currently, my family and I are still here. Departure April 16th. I don't think my adventure is over yet. If you have a choice. . . read the reviews. . .
The staff is finished.
The health and well-being of our children is in our hands. . .
Translated automatically from Russian. View original
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