Жахливий готель, не рекомендую Terrible hotel, not recommended

Hello, I want to talk about the "best hotel" for moral exhaustion, stress and welding with the staff of fun & sun smart club prestige.
It all started with the fact that when we arrived at the hotel we were met, not in the best way. Be prepared for the fact that you can arrive at 8 am, you will be waiting in the lobby until 14:00 and will not be able to go out to sea and go to the sunbeds as you need to be near the reception. So-so prospect if you haven't slept one day.
Let's continue, the next day we noticed that there was a stranger in our room and said that I had the wrong number (I will clarify the situation - the key to the issued number should open only your room, not someone else's). When clarifying the situation, it turns out our card can also open the number, but not next to our number, but upstairs. That is a great prospect so that in the first days before all this you can still be robbed and it will not be the fault of the "prestigious hotel" Fun & Sun.

We were told that this case happens 1 in 100 times and this is a mistake that has not happened before. Let's say, but this situation happened not only to us, so it's hard to believe that we are the same. Thank God our things were in place and we didn't have to worry about being robbed.
There is a great entertainment program, but if you do not drink alcohol and you do not have great company, consider that there is only music playing by the pool from 11-12 to 17 pm.
Apparently, the best thing that can be, that is, the only thing - it's cuisine, it is and it is surprisingly tasty, without a sea of ​ ​ food (sometimes there was fish), so you will not stay hungry, except for breakfast (it's awful).
Another plus that is - it's a bar, you will pour cocktails and beer, not in large quantities, of course, and so-so in quality.
Let's get to the highlight of our review, these are stolen (cleaned) towels from the hotel.
On the eve of departure, we left towels and personal belongings in the hotel (by the pool) and what was our surprise when we returned from the hotel and the towels were strangely gone. Before leaving, we came to the reception and explained the situation, to which we were told "sorry for our problems, pay the fine. " Of course, we were shocked, because eyewitnesses saw that the towels were taken away by hotel staff. Then we asked to watch the video surveillance cameras to prove that we did not steal them and did not ruin them and again we were told "we can not watch and this is not our problem, pay the money. " SHOCK, how come the hotel administrator is not interested in helping resolve the situation? Our next steps:
1. Please call the police - we are told that they called, but it's a lie (no one came for 45 minutes);
2. Please call the hotel manager, again - no one was called;
3.
We were told to pay only in cash and here we understand that this is a clean water scheme for the divorce of tourists.
We managed to write a statement to the fun & sun smart club prestige hotel, but had to pay for this corruption scheme, though through the terminal (photo attached).
The amount for which we were deceived 60 Euros!

Given all the above, I do not recommend this hotel in any case. It will be a holiday where you will be stressed not only from such moments, at best, but also will be deceived and abandoned.
1/10.