The price matches the quality

Written: 2 august 2017
Travel time: 21 — 28 july 2017
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 3.0
Food: 5.0
Amenities: 3.0
First time vacationing in Turkey. The ticket was taken at the peak of the season. When we came to the travel agency, we were told that the hotel has 4 stars and this is not even bad. Bought a ticket. At home, we found that on other sites the hotel has 3 stars.
We flew with regular airlines - Russia Airlines - no complaints. They flew and arrived on time.
We arrived at the hotel at 2 am. Immediately began to provide numbers. We were first placed on the 5th floor. The room had tiles on the floor and 2 single beds, rested with my husband. Immediately there was a question about one double bed. The staff, represented by the administrator, does not speak and understand Russian well. They offered us to move the beds for one night, tomorrow we will give another room. Having moved the beds on the floor, they found dirt, hair, clouds of dust. The room didn't seem to be cleaned. The husband immediately went to solve this issue. Having given a couple of dollars to the hand of the administrator, the number was immediately changed. Moved to the 3rd floor. There is already linoleum on the floor and cleaner, but also 2 beds. The bathroom is also not clean. You can't walk without slippers. In the morning they met the maid, she doesn’t speak Russian at all, they gave her a dollar and asked her to clean up, she cleaned up. The watering can was broken in the shower, water was pouring everywhere, but not on you. We turned to the administrator for help, they replaced it on the 2nd attempt. The furniture in the room is old but not broken, working refrigerator and air conditioning, there was a balcony overlooking the sea.

Nutrition. I won’t say that it’s bad, but they didn’t show off either. They gave semi-finished products, there was chicken from meat every day. Salads and lots of vegetables and herbs. The dining room is not very clean, but the guys tried very hard, for which special thanks to them. They didn't leave hungry.
The sea was across the road. You can go either through the ground or through the underground passage. The underpass was being renovated, but it was possible to walk there. The beach is dirty, you can't reach the sea without slippers. If you arrive earlier, you can take a sunbed under a canopy. The beach had its own small bar and drinks. In the course of the sea PLATES! It was terrible. First time in my life I've encountered this. Great chance of breaking or injuring your leg. I swam in special slippers. All 6 days the sea was dirty.
The area is very very small. There is a pool and a slide. The pool is not big, but there was enough space for everyone, you could always find a free sunbed. The slide worked regularly. Depth 160 and on a small piece 120. The water is clean and smells a bit of bleach, but one day the husband took out a fragment from the bottom, almost injuring his leg.
Our conclusion: the price corresponds to the quality. The rating of the hotel is 2.8, but not 3.
Translated automatically from Russian. View original