Bad hotel

Written: 16 july 2018
Travel time: 6 — 13 july 2018
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 3.0
Food: 3.0
Amenities: 6.0
Well, where to start, perhaps with why they chose this hotel, I was bribed by a large green area on the first line, small 3-storey houses + a large pool along the houses, I really didn’t want to settle in a 5-storey box, on 2-3 lines , I wanted freedom, which is so lacking at home. The budget was $800. So, the choice is made, I want to pay attention! there is different information on the Internet how many stars the hotel has, so the tour operator declared 4 *, according to the documents we have 5 *, and here the interesting begins, some tourists have 4 *, others 5 *, I want to note the cost of the tour is different for everyone from 14 thousand and up to 22 thousand, why did it start from that moment, because upon the arrival of our group at the hotel, two women had a tantrum, from the shock where they were settled, they then counted on good 5 *) The moment of check-in, we waited about an hour issuing a key, with several reminders, and we quickly settled in, some waited for 2-3 hours, we were taken to the room by a Turk who does not understand Russian, English, leads us into the room, and oh yes, I understand why the tourist is from Russia very loudly expressed claims at the reception, the Turk begins to walk around the room and say everything is class, everything works, by the way, 3 words that he knows in Russian)) I go into the bathroom: near the door there is an outlet with a built-in cord from the hairdryer, and a picture , socket attached with an offset and there remains such a pocket with uncovered wires 2 cm wide and 6 cm long, the most interesting thing is that there is a washbasin nearby, over which it is not realistic to wash, t. k. it is very small and is located under the shelf, when you start to wash the water flows behind the washbasin, add open wires nearby, to which I immediately told about it, I tell our escort Turk, with a note not in order, but he does not understand, everything is class , okay, we decided to let this Turk go, so he hasn’t received $ yet, everyone said the class) The evening went to dinner, to the beach, we come, go to bed, but it turns out there are no pillowcases on the pillows) there are not enough towels, ok, let’s say the thought tomorrow, everything will be decided . The morning of the meeting with the guide, talks only about excursions, two couples are trying to resolve the issue with deception at the expense of ****, the numbers are terrible, the guide's answer is relax, you are on vacation)) and don't pay attention to the rest)) Me and my husband, decided just not to waste their nerves trying to prove that the numbers are sadness, etc. . , as it turned out, they did the right thing, because in this hotel, your problems are your problems) I must say right away that the guide, the hotel, the tour operator in Turkey, the tour operator in Ukraine - they did not solve the issue, they did not help these tourists! We knocked out the pillowcases on the 3rd day, after we found the lady responsible for cleaning the hotel, and reminded her 2 times, advice, give the guy the cleaner $, and he will clean and change the bed for you, and will also clean in the following days, t for the whole vacation you may never be cleaned)) Now about the room as a whole: walking only in rubber slippers, protruding wires, putty, sealant on the tiles, at different joints, in large volumes, smells bad from the sink, shower - a piece of glass and a wooden block on the floor, the water constantly overflowed, the mirror was cracked, the towels and the bed were stained. Food: there is a choice, both meat and fish, sweet, in different forms, you will not be hungry if you are not picky, BUT tourists often get poisoned! We also suffered a fate. . . Be sure to take a large first aid kit with you! I want to note that insurance does not cover poisoning! Drinks: local vodka, gin, whiskey, beer - free of charge, dear tourists, know when to stop! - I’m not just saying, on the territory of the hotel, they broke the man’s head, or rather they pushed him and he didn’t fall successfully, resuscitation, I don’t know about his condition now, but the man who did it was just fined, and his wife is now looking for money, t k. if you were drunk during the accident - the insurance does not cover!!!! ! Territory: large, green, palm trees, pomegranates grow, there are benches on the territory, a bar in the lobby, a dining room, a lobby bar, a pool bar. There are 4 pools in total: 2 for children, 1 large in the middle of the territory and another one for water slides, sun loungers are occupied from 7:30, when descending from the slides - be careful, small children swim near the slides. Beach: sand-gal, there are sunbeds, a pier, be careful in the sea - there are large stones at the bottom, you can hurt your legs. Towels are stolen, and not only them. Wi-fi is paid for 7 days~14$, the safe is paid. Near the bar, by the pool, you can catch the "limit" network, it catches only there, every other time and you can only go to insta, facebook. If you are thinking of shopping, go to Alanya, by minibus, in the market opposite the hotel, change $ for lira, so the fare will be cheaper, and things. In Alanya, I recommend visiting the fortress, the views are gorgeous, the entrance is free. By the way, in Alanya you can buy a SIM card for 30 lira for 3 GB of internet. I tried to tell about everything, the main thing - look at everything with a positive)))
Translated automatically from Russian. View original