Objective feedback

Written: 28 june 2018
Travel time: 20 — 27 june 2018
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 2.0
Cleanliness: 4.0
Food: 4.0
Amenities: 5.0
I will not make loud statements, you choose your vacation for yourself, everyone has their own needs and requests. I'll tell you how it was on my own example.
There were four of us: me, my wife, our youngest two-year-old son, my mother.
Tour operator Anekstur, the departure was supposed to be at 10-00, the flight from Volgograd was delayed by more than 5 hours, they left at about 15-30. The flight was normal, they were fed a Turkish moner sandwich, they didn’t finish it and threw it away. We were taken to the hotel in a comfortable air-conditioned bus, it was already 20-00, a quick dinner and check-in.
Number!

They gave us the key to room 606, from the reception of the first house for 2 rooms, ours is on the second floor, no one lived on the first one. The room is spacious, the view from the balcony to the forest, but the sea is also visible, but in a shady coolness. Cicado immediately cut the ear, horror, but you get used to it. The dust on the furniture was a decent layer, they wiped it themselves, there were 4 windows, on different sides, they ventilated the rooms and the room came to life. And there was plenty of hot and cold water, a shower, a toilet, air conditioning, lighting, everything was in order. There were only 5 towels for four people, which is not good. We laid out our clothes, took a walk, it was already dark, after a tiring journey we were tired, so we went to bed early.
On the morning of the next day, it turned out that the sewage system was clogged and everything was flowing out under our feet through the drain in the floor. We turned to the reception, the application was accepted, we were waiting in the room and there was silence, we were reminded that we were waiting, we were told to keep waiting. and so from morning to dinner, and when our son fell asleep at a quiet hour, a locksmith came to us with a screwdriver and pliers. He stated that the roots of the tree clogged the sewer and nothing could be done. We ask you to change the number for us, in response: what's wrong with that, well, water is flowing and so it will do. We argued for a long time . . , we managed to hear many more complaints from other residents, that the hair dryer does not work, the air conditioner is leaking, the safe does not close, the door lock sticks, the rooms are not cleaned, the towels are not changed, the room is very high, the room stinks of mold and much more , much more. In the end, the wife said that she would wake up to go to the toilet to them under the counter at the reception, and in the end it dawned on them, they changed the number for us, they gave us 334, a bit high but not very high, next to the water park and the Turkish bath, very close to the transfer taxi terminus. the room is smaller, stuffy, there are even fewer towels, only 4, they were not changed for the whole vacation, they cleaned the room 3 times. Everything worked here except the switch in the hallway, well, figs with him.
Nutrition!
Everything is as usual, they cook so-so, the coffee is too strong for us, we drank cocoa. They gave, by our standards, not tasty fish, there was beef and lamb meat, I didn’t eat it, but I love chicken and turkey in any form, I ate a lot and almost always. For breakfast, there are always eggs and pancakes, honey jams for every taste, all sorts of different side dishes, salads, none of us have tried, the experience of previous trips. Fruits are different from day to day, watermelons, plums, apricots, melons were not ripe, oranges, apples. Sonny ate French fries, pasta and gravy, and chicken, all washed down with cocoa. We weren't hungry. The bad thing is that on such a vast territory of the hotel there are so few bars with drinks, there is always no bartender at the reception, in the dining room, on the beach it works from 10-00, and there are always problems with drinks, the central one by the pool does not come up in the evening, there is a queue to the pool, more and more there are no places where you can drink drinks, and there are no places in the hotel.

Beach!
Small pebbles, stone slabs under water, sun loungers without mattresses, but there were mattresses on the neighbors' beach, we were lying there, the water is moderately clear and calm, there are places for photos and solitude. The water park at the top of the hotel, it's good that there is not a permanent transfer, I sat down and drove to the top in a jeep. Three slides, quite decent, a holiday for children. The pool does not smell of bleach and there are not many people.
Animation!
She is, decent and constant. The hotel is positioned as a family hotel, so there are a lot of children and they do not get bored, there is a kindergarten, playgrounds, slides and swings just like in our city, one to one. For those who like to be engaged with them, they will not be bored, shaping, aerobics, sports games, shooting from pneumatics, everything is there.
Territory!
Huge and multi-level. Steps, ascents, descents, again steps, but all this in the shade of tall trees, pines, palm trees, surrounded by flowers. We liked the decoration with a medieval motif. In the evening, the view from the cliff to the sea under the light of the moon is beautiful. We love to walk, but there is nowhere to walk in this place, you need to take a bus to the city, we drove, walked, travel 4 lira from the nose, but you also walk around the hotel and work up so much in a day that you sleep like a log.
Summary!
You can live and relax, for 106.000 rubles for four 7 nights this is normal, but we will not go to this hotel again, that's for sure! There is already a very large distance between the room and the dining room, the reception and the beach, there is more to go to the bus stop. and yeah, I almost forgot, the free Wi-Fi doesn't work at all, and $3 a day is just theft.
Think again before booking this hotel!
Translated automatically from Russian. View original