There is mold in the room, the room is not cleaned, there is dirt in the dining room

Written: 3 august 2019
Travel time: 21 july — 1 august 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Hotel pros:
lack of air conditioning in public places (dining room, reception) - fans are working and there are enough of them,
beautiful views - because. the terrain is mountainous, the dining room has a great view,
the beach is normal, the sea is clean, only there are not enough sunbeds under the awnings and some biting fish in the sea.
Cons of the hotel:
We were settled at night, according to the woman at the reception, there were no rooms with sea views and on the top floor (which was indicated in the voucher). Later, a teztour employee said that for such a number you have to pay extra $ 10 per day.
The room in which we were settled (№730) was overlooking the dirty roof and the doors of other rooms. I must admit that I have never encountered being settled in dirty rooms, so the hotel struck me unpleasantly right away. When I walked barefoot on the floor from the door to the window, my feet were dirty, as if I had walked on the ground. Those. He didn't clean up for a day.

The Teztour website says that the room is cleaned once a day, as is the change of towels. But alas. .
The first time the room was removed after two days.
Linen was changed in eleven days once. Moreover, one sheet for covering was laid by such flowers, as if the floor had been washed with it before. The towels in the room were changed three times.
Mold in the bathroom, no ventilation. In our room in the bathroom for the first few days, water periodically dripped from the ceiling above the toilet. Then she began to drip all over the bath. The cleaner was not impressed by the wet floor and ceiling. We had to go to the reception ourselves in the heat, they said they would eliminate it. One day it didn't drip, then it started again.
During the day it was impossible to be in the room at all - on the roof in front of the window the coating was heating up and it started to stink + plus dust from the roof, with the bathroom smelling of mold. Under the window on the wall at a level of 2 meters they saw a running rat (sorry they didn’t have time to take it off) How do you like a 5-star hotel?
Chickens and roosters walk around the territory, so when walking around the territory, look under your feet - you can end up in kakahu. + the stench that comes from the chicken coop.
About the dining room - poorly washed dishes, they are in no hurry to clean up the dirt. About food, in order not to describe in detail, I’ll say that no matter how hard we tried not to take suspicious food, my daughter still got poisoned.
In general, if you want to breathe mold, run around looking for cleaners, plumbers, pay bribes for what should be provided anyway, then you are here. (Do not believe in positive reviews - 90% is most likely the hotelier himself)
Translated automatically from Russian. View original