Price = service 0

Written: 12 august 2021
Travel time: 1 — 8 august 2021
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 4.0
Food: 6.0
Amenities: 7.0
I will tell you my opinion, I will immediately say the cost of the tour ($ 950 for two), so that people understand my words further. We are always looking for trips + - in this range, so there is something to compare with.
So, we found the hotel ourselves, we liked the territory from the photo.
From the airport we drove about 2 hours and 20 minutes, a bit long. We arrived at the hotel at 20-00. The hotel is near the highway, there is no lobby as such, there is a reception, but it looks like a bar counter. Administrator in Russian is not boom * boom. They gave us a number, took us to the room, it was dark on the territory (probably there is no money for light bulbs). They dragged the suitcase themselves, no one helped. The room is very small, but the furniture is set as if it were two rooms, why - it is not clear. We looked at the room, of course, for 2, we didn’t pay extra (but since we are not picky and there is water, there is a bed, the toilet works, there is an air conditioner - we stayed). There are 200+ people in the hotel, 24 umbrellas on the beach, about 60 sunbeds, I think you understand what I mean. People almost fought over sunbeds. You can write a lot, I'll try thesis, so that it's clearer.

PROS:
1. The territory of the hotel (greenery).
2.2 pools for adults, 1 for children.
3.1st line, good entry into the sea, the sea is warm.
4. Animator on top.
5. Sea view tables.
6. The food was sufficient and ok if you are not a gourmet.
7. Close to Alanya, by bus 10 min.
MINUSES:
1. The rooms are small, old (the frame fell out).
2. Insects (cicadas) chirp under the windows, the window cannot be opened.
3. The number of umbrellas and sun loungers on the beach is very small, this is PPC.
4. No one robbed or cleaned the beach (bottles, glasses were lying around for 7 days).
5. The tables were cleaned, but no one wiped them, they were dirty.
6. For 7 days, the room was never cleaned and the bed and towels were not changed.
7. The hotel guide Saud (tezTour), an unpleasant person, did not ask how we settled in, can he help with something ?? ? I shoved my excursions and that's it, I came 1 time in 7 days.
8. They served hamburgers with their bare hands, without gloves.
9. There is no toilet on the beach, there is nowhere to wash your hands in the dining room and on the beach.
10. There is no towel on the beach, you need your own.
11. Wi-fi is paid.
As a result, the minus of this hotel is SERVICE and attitude towards tourists from the staff.
I repeat that I focus on the price of the tour that I wrote above, and that for such money there is a much better service. If I were asked to go there or not, I would answer NO.
If for $500 for two then yes.
Translated automatically from Russian. View original