The hotel could be rated "5", but there are very significant BUT...

Written: 19 september 2020
Travel time: 7 — 14 september 2020
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 6.0
Cleanliness: 8.0
Food: 9.0
Amenities: 10.0
The review will be interesting for those who want to really relax, and not just fly to Turkey after the pandemic, changing the picture, so read on and make your choice.
I am an unspoiled tourist, we often travel to different countries, this is not the first time in Turkey, including in Alanya, so I will write in my review what is actually and what is not. SO:
ARRIVAL AND HOTEL:
I will not describe how we flew, how we flew, how we got to the hotel, how we settled in, etc. , because it's boring. We flew normally, like everyone else, the transfer was normal, we drove to the hotel from the airport for a little over 2 hours, from the hotel back when we returned it took exactly 3 hours.

They didn’t pay anything extra at the reception, the room was good, we lived at 1253, with windows facing the street, so there was no noise, decent furniture, a refrigerator and air conditioning, TV, soap, gels, shampoos, drinking water, swans from bedspreads, towels, cleaning in everything is fine in the room, here you can rate five, adding here that there is Wi-Fi, the password for which you had to re-enter every time you leave the room, but this is not critical, you can always connect at the snack bar.
HOTEL TERRITORY:
The Turks are great, because everywhere there are automatic disinfectors, temperature measurements at the entrance and before dinner, clean, sterile, all the staff are wearing masks, vacationers can not wear masks on the territory of the hotel, unless they went on excursions or simply left the hotel, there you will have to wear a mask everywhere, with this strictly. The hotel itself is large, beautiful, with elevators, which had to wait due to the fact that, I repeat, the hotel is large and there are many vacationers. The territory is well-groomed, we were pleased with the pools in which you can really swim, and not rinse like in a puddle, a lazy river is also a pool where an artificial wave is turned on, and it drives you by itself, you don’t even have to row, a water park of three slides plus a slide with a pool for the little ones who travel with children - you are here. Children will not be bored. This item could also be rated 5, but I will put 4, because if you want to take a seat on a sunbed by the pool, then you are unlikely to succeed due to the fact that Germans and Americans are mostly and some percentage Slavs throw their towels on the sunbeds (they borrow in this way) almost from 5 in the morning, or even in the evening, although they themselves may not appear for half a day, as a result, all the sunbeds seem to be free and there are a lot of them, but they are not free, they lie there towels vacationers, this is a minus, because the four.
NUTRITION:

Here I will immediately rate 5. I don’t know who writes that food is bad, I don’t think so, although I myself am fond of cooking different dishes and I know a lot about it, I’ll say that normal food for Turkey and a buffet, there is everything, quite diverse, Naturally, who came for 14 days, the food will seem monotonous, it’s just repetitive, who for a week, then there are no problems at all, once a week they give crayfish, though the Turks don’t know how to cook them. At the entrance to the common dining room with a buffet, there are staff in masks and gloves, they hand you disposable devices in packages, everything is civil, no one puts food as before, you point your finger, and they quickly put food on plates, wine, beer, juices and etc. , it is always there, the dishes are unbroken, the tables are clean, they are constantly cleaned, the staff itself is clean, in white shirts ironed.
The only negative was the table where they give coffee and tea, in the morning there is a big queue for breakfast. The tea is delicious and so is the coffee. There is currently only one A la carte restaurant operating on the territory, whoever came for more than a week - does not get into it, because the restaurant is scheduled 10 days in advance, so whoever needs another restaurant - sign up for it with the guide on the day of arrival or on next day On the territory there is also a snack bar with drinks and a bar with drinks by the pool, only beer from alcohol, good cocktails are made in the main building where the reception is, you can always come there, sit in beautiful chairs and sip a cocktail. These were all the pluses of the hotel, now I turn to the minuses and the MAIN MINUS OF THE HOTEL IS...
CONS OF THE HOTEL:
And the main disadvantage of this hotel is the hotel guide MARINA... A person who does not solve any problems of tourists, a person who lies to everyone on every excursion. With whom we did not communicate - every tourist was deceived, the prices are the highest of all tour operators in this hotel. We went on a jeep SAFARI excursion, which I will write about below, the second half of this excursion was a trip on a yacht, the cost was 45 bucks per person, on the ship we talked with people from other hotels, everyone paid 39 bucks, and so on. Marina lured us to this excursion by telling deliciously with saliva at her mouth that there will be a super animator Alena on the yacht, about which the Internet is teeming with positive reviews, there will be dancing, fun, a super lunch and a lot of impressions, swimming in the open sea for 1.5 hours...

And so she promises all the tourists, who then sit on the ship, look at each other and ask: where is Alena, dancing and food, and so, there is no Alena and nothing of the declared for 45 bucks per person, there is a dirty trough like a pirate ship, sticky pasta with sour salad, water for money, instead of Alena, a guy who just threw food on the table for us, swimming on a whistle with the words of the same guy: EVERYONE SWIM... everyone jumps like fools on this whistle and on the whistle in 15-20 minutes out of the water, complete idiocy, this is the second part of the tour, the first part of the Jeep Safari, but there is nothing to do with Safari, do not try to go there, the guide Marina does not say that this is a terrible off-road serpentine at breakneck speed for those who need adrenaline, such excursions just need to be canceled, because sooner or later someone will fall.
Imagine at great speed, 10 jeeps are rushing down a serpentine and dusty road from above, not seeing anything in front of you, because the dust is such that you can’t see anything in a meter, not to mention the abyss, people stand in these jeeps rocking it to the sides, the host of this tour told everyone to get up to squeal and get emotional, the jeeps are dirty, loaded with bottles in dirty water, during this trip the jeeps overtake each other and everyone splashes from these bottles, as a result you go wet and dirty where Alena should be on the ship, which is not . The woman on the serpentine became ill with her heart, she did not expect this. When we began to reprimand Marina and not only us, each time she rolled her eyes, people say about such people: at least piss in her eyes, everything is God's dew. The second tour was a sightseeing tour, also nothing good, all shopping, don't waste your money. Rating one for this item.
The second disadvantage of the hotel is the beach and the sea. The hotel is not in Alanya itself, but 22 km from it, along the entire sea there is a stone plateau, in other words, a plate where there is no normal descent, and even sailing people hurt their legs, and we are no exception. My husband dives, but even he didn’t go to the sea except once, the sea is dirty and without calls, whoever wants the sea is not in this hotel. The beach, too, seems to be some kind of unkempt, in this hotel to be only on the territory by the pools, who wants the sea, without listening to the guide Marina and not falling for her stupid excursions, leave the hotel, turn right, go to the main road, it's about five minutes, there is the final stop of the bus, take the bus, number either 50 or 53, I don’t remember now, but it’s the only one there, pay 5 lira per person, don’t forget the masks, just tell the driver Cleopatra beach and in 10-15 minutes you are on this beach. But Marina does not like to talk about it, because she needs to sell excursions that include a trip to Cleopatra Beach.
The third minus is the reception staff, and this minus is not only in our hotel, but in general in Alanya, so that we communicate with many tourists from different hotels. Minus the lies of the staff. If you are going on an early excursion, or you have an early flight, as we had, then you order a box with breakfast in the evening and in the morning at the reception you must give it to you. In the morning at 4 in the morning (this is the day of departure), we went to the reception together with a woman with a child, she went on an early excursion, and we were told that there was no food, they immediately turn on the fool in this regard, they also didn’t give food in the morning in another hotel to the people we collected along the way, such disrespect does not cause pleasant emotions.

For the information of tourists: the hotel issues only one card per room, it is very inconvenient for those traveling with the family. For the loss of the card, pay 10 bucks. They grabbed a card from us in the dining room along with the dishes, I went up to Marina, she confidently said: we’ll decide now. In the end, she did not decide anything, we gave the money. Also to the attention of tourists: the hotel has a fur shop, it is right next to the elevators on the way down to the dining room, a Russian woman Emma and Jamil are sitting there, they will organize all excursions for you cheaper, they will prompt and help you, contact them for free, and not Marina, the only thing they ask is to visit their store for free, it was not difficult for us to do this.
Have a good holiday to all who benefited from my review, I'm glad.
Translated automatically from Russian. View original