Хороший отель Good hotel

The hotel is very good for a family vacation, beautiful well-groomed area, pleasant staff, smiling and friendly waiters, decent cuisine, settled in 15 minutes after arrival, well done animators!
Why only 8 points and not 10?
We lived on the 5th floor, overlooking the neighboring hotel and the sea. The air conditioner stopped working in the room on the second day, we went to the reception and they said that the air conditioners were turned off due to the end of the season, and the result is as follows: at night it is stuffy and hot in the room, and when we open the balcony it is then impossible to fall asleep from the music and noise from neighboring hotels because the area is not big. We asked other vacationers, their air conditioners worked (2.3, 4 floors, they say that it was even cold). Here's a story....We never found out the truth..... well, the cleaning of the rooms wants to be better, but one could turn a blind eye to this, but it was simply Impossible to listen to the fun until the morning of the neighboring hotel !!! !