Everything was fine until we were robbed DIRECTLY IN THE ROOM

Written: 8 september 2017
Travel time: 26 august — 5 september 2017
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 7.0
Cleanliness: 5.0
Food: 7.0
Amenities: 7.0
Good afternoon! Stayed with a friend and two kids. Our room was number 1115, the room is good, spacious, but in terms of cleanliness, we had to ask them to clean the room. The hotel itself is quiet, family run, with beautiful grounds. A spacious restaurant with delicious food, polite and helpful staff, chef Mehmet himself and the manager of the bar and restaurant Kohraman watched the work and service of their employees, the waiters were also quite responsive and always helped if they needed help, basically we sat at the tables of Orhana and he good-naturedly followed our children and entertained them as best he could while we collected food. I would also like to highlight the BARIS ANIMATION CHEF, very good-natured, sympathetic, he could always put on the song that you want to listen to on request, children simply adore him as well as adults. Hazar and Yunus held exercises, water aerobics, walleball, water polo, darts. We liked everything very much until one moment, WHEN $ 40 was STOLEN FROM OUR ROOM, to which the hotel administration did not take any action and claimed to us that this happened to them for the first time. When we asked the hotel administration and our guide from Pegasus Olga to call the gendarmes, they roughly refused, saying go through 600 meters. the gendarmerie department and write an application there to provide an interpreter, they also refused, referring to the fact that they have holidays. As a result, as it turned out, these robberies were put on stream and the entire administration is aware of this. It’s just that not everyone complains, as they usually steal $ 1-10 each. I would like to sum up everything I liked except for safety and theft.
Translated automatically from Russian. View original