В целом хороший отель, но есть весомые минусы Overall a good hotel, but there are significant cons

In general, we were satisfied with the rest, but since we were there for 2 weeks, the obvious disadvantages began to annoy. Let's start with the good:
1. The hotel is stunning from all angles, located on a mountain and offers a beautiful view of the lagoon from its territory. At the sight of it, it is breathtaking both in the morning and afternoon, and in the evening.
2. Right in the heart of the hotel there is a large luxurious infinity pool with bridges. When you look at it, it seems that it merges with the sea. It also lights up very nicely at night.
3. The staff is generally polite, but there are separate "cadres".

4. The hotel has a gorgeous beach, the best in the entire lagoon, right next to the mountain. Here you can take beautiful picturesque photos. Straw umbrellas also look exotic, but in terms of functionality, they lose significantly - the shadows from them are not enough. The beach has a shower, a changing room, a toilet and a bar where you can get alcoholic cocktails, juices, coffee, tea, and also from 12.00 to 16.00 they offer a bite to eat grilled chicken, burgers, salads, vegetables and fruits. Ice cream is also served from 16.00 to 17.00.
5. The rooms are good, the furniture looks quite acceptable, the air conditioner works, there are no complaints here. Many complained about the cleaning, but everything was fine with us, they cleaned perfectly.
6. I can’t say anything about the daytime animation, because we spent all the time on the beach. Good discotheques were arranged 2 times a week: Mask show and White party, I also liked the Live Music evening. The rest of the time there were small performances for half an hour in the amphitheater.
7. The food is good, but without much frills.
At breakfast you can find: pancakes, buns, cheeses, olives, sausage (in Turkey it is not very tasty), scrambled eggs, scrambled eggs, boiled egg, toast, sausages, various cereals with milk, vegetables, fruits, one-time sealed jams, butter, nutella . From drinks: Lipton and Turkish tea, coffee, orange juice, juices.
Lunch: various stews and stews, grilled chicken, chicken stew, fried fish, pasta, french fries, nuggets, steamed vegetables, Turkish pizza, salads, vegetables, fruits and sweets.
Dinner: about the same as for lunch, but more types of sweets are added, some more meat variations, once a week on fish day they gave crayfish, but there wasn’t enough for everyone. On the day of Turkish cuisine, they offer shawarma, kebabs.
8. Cleanliness on the territory (but this does not apply to the dining room). The area around the pool is regularly cleaned, sunbeds are washed and disinfected, garbage is also removed from the beach and sunbeds are washed.
Although we are not picky or scrupulous guests, even we could not help but pay attention to significant shortcomings:

1. A pleasant, helpful girl works at the reception, she is perhaps the only one here who does not want to rip off money from you. When we checked in, a plump Turk ran up to us and said that the standard rooms overlook the mountains and will be ready at 14.00, and if we want a sea view and earlier, it costs $ 150, we refused, then he crossed out the number and wrote 120. Although when we came last time in 2018, we were settled in a room with a sea view without any questions and any additional payments, we were just settled by that girl. In the end, we said that we only had $50 and he left us. Then, when we passed by, he called us and said that he "agreed" with the manager and they gave us a discount and settled for $ 50 : ). Even throughout the hotel, prices are written in euros and they are equivalent to dollars. If it says 2 euros, then you can pay 2 dollars. When we approached and asked about the possibility of a late check-out, we were told at the reception that it is possible and costs 10 euros per hour and we need to come tomorrow morning. When we arrived the next morning, the same chubby Turk was standing there and said that the hotel was busy, new guests were arriving and to say whether it would be possible at 10 o'clock. When we arrived at 10, other people were already standing there and said yes, of course it is possible. We have clarified euros and dollars are equivalent? they thought about it and said no, 50 euros = 59 dollars. But when we were checking out, the guy was very surprised that we were checking out at the wrong time and asked another and he said in English that we had paid 50 dollars. 50 and not 59. In general, they are funny there.
2. Beach.
a) There are not enough sunbeds on the beach for everyone, when someone came later, they either just lay down on the sand, or cursed and they were escorted to the sunbeds of a neighboring hotel. The beds themselves are rusty, broken, not fixed and put pressure on the back. There are also normal ones, the same as at the pool, with a plastic "headset", but there are very few of them.
b) On the territory of the beach people walk all the time without bracelets or with bracelets from other hotels. They take a queue for the shower, walk along the paths, and take the sunbeds, which are already in short supply. For all the time, the guard to no avail made a remark to them 2 times, and then pretended not to notice. It is worth investing and hiring a more impressive security guard.
c) The man who is responsible for the sunbeds takes them with a towel for "special guests", as I understand it, for a fee. So good sunbeds on the first line were occupied by him from 10 am, and people came to them as early as 16.00.
3. Dining room
a) They are clearly not coping with the new food system because of the coronavirus. Huge queues are created, since everything is presented in a single copy. About the queue for vegetables and salads, I generally keep quiet. The staff is clearly not enough, the same person cooks, flips, etc. and gives food.
b) They put food on a plate at random, if you want to take several types of dishes, they put it on one plate anyway (in such a hurry it is difficult to explain that you want a separate plate). As a result, everything is mixed, sauces and gravy drip from the plates, in general, not a very pleasant sight.

c) cleanliness. Since many people have something dripping from their dishes all the time, the floors are dirty and sticky. There are also a lot of spills on the dispensing of drinks, as they try to give out very quickly. We ate all the time at the same table and at breakfast I had a paper cup of coffee leaking and there were marks on the table and on the floor. When we came for lunch and dinner they were still there. There are also stains and women's hair on the chairs in the streets.
4. Food
The chicken is often overcooked and tasteless, the fish is a little dry and has a lot of bones in it, until you get tired of picking them up. And from the rest of the meat, mostly lamb, very little beef.
Fruit selection is very limited. On a regular basis there were only watermelons, but often green, melons, plums, also green, grapes and apples. Often there were pears, at first there were nictarines every other time, but from the second week they stopped giving them, and also bananas are offered a couple of times a week for dinner.
Delicious cherry tomatoes were given only for breakfast, and they were never available for lunch and dinner.
5. The coffee shop is written that it works around the clock, but in fact it is not. When we arrived at 6:30 in the morning, we wanted to drink coffee and go to the beach, there was no one there, as a result, we did not drink coffee. The choice of desserts is very small, mostly cookies, and in the morning the whole range is removed for some reason. Since sweets in the main restaurant are served only for dinner, and I don’t eat them late, I wanted to have dessert for breakfast, but they are never there at this time.
6. Discos. Good ones with color music, smoke, props are made only 2 times a week, and on other evenings they just turn on music on the computer and dancing is somehow not interesting and no one really dances. It's just that if there are props, why not do normal discos every day, the music is still turned on and announced as a party, but it looks like fuck off.
7. Judging by the conversations on the beach, many are unhappy that the hotel does not have a large territory, mainly a swimming pool and a stage just below it and that's it. And also that you need to go to the beach along a very steep climb, and the tractor that carries to the beach still needs to wait. But personally, none of this bothered us.
8. Elevators
Since we lived on the fifth floor, this problem became relevant for us. They are often wrong.