Total disappointment :(

Written: 13 june 2019
Travel time: 1 — 7 june 2019
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Booked a room for a family (2 adults, 2 children). Two-room. I was sure that everything would be cool. For the price from 06.06. 2019 to 06.14. 2019 = 160.000 rubles ($2.600). No tour there, real money only for the hotel. Arriving at the hotel, there was already a misunderstanding of what was happening. I will not describe everything in detail. I will simply describe why, in my opinion, the hotel is not worthy of 4 stars. And perhaps worthy of a maximum of 2x. NUTRITION. Half-eaten food from dinner appears at breakfast and lunch in a processed form. In the form of pizza, new salads, and the hit of the season - Buns with stewed tomatoes, buns with sweet peppers, buns with olives. . . STAFF. - The cook prepares scrambled eggs, and with the words "how all this zae me... " in purely Russian, he throws you a plate. - Animator at 23-00, sings along with the microphone to the song Silver, the words "Bl. "Nobody complained before that all the sunbeds are full with shorts and caps at 8:00. " SLEEP QUALITY. Zero with minus. The mattresses are springy, tired, it hurts to sleep. There are no duvet covers. Instead of a normal blanket - a huge waffle towel. The pillows are crumpled, caked, they are also 10 years old already. There is no ventilation in the rooms, it is wildly stuffy. Air conditioners are not filled - do not cool. A stage is clearly directed to the family rooms, which hammers around the clock, and is especially loud from 21 to 24 hours. At the same time, music is purely only "Medusa", "Silver", and the like. Everything is only in Russian, and only blatnyak for the corresponding category. LOUNGES. Dear reader, if it is normal for you in the morning before everyone else and smarter than everyone to run away and “occupy” the best sunbeds with some element of clothing, you should know that you are at the bottom. No, on the bottom. It is for this that we, Russians and Ukrainians, are not loved all over the world, for such an attitude towards others. Snatch at any cost, spit on everyone, "smarter than everyone. " . . play badminton on a busy road, yell obscenities in a restaurant. . . all this characterizes people as illiterate hard workers from the factory. . . There are no free sun loungers. All day. They are all busy with things, caps, water bottles, rocks. . . since 8 am. No one on the beach and at the pool, but all the sun loungers are occupied. The staff does nothing about it. Complained, offered, ignored. "You are the first to complain. " . . I draw a conclusion about the corresponding contingent of hotel guests. If this is alien to you, "Medusa" is not your ideal, and you still want to sunbathe normally, then my advice to you is - do not go. ROOM. Broken walls. Door jambs. Killed bathroom. They changed the number 2216, it seems, to the number 6214, it seems, at the other end, from behind the stage, with a fight, by the way. The number is just as dead. And without a kettle, without bathrobes, with 2 towels for 4 people. All for you dear guests. If you need anything, call 3000 and prove that this is normal. . . BATHROOM. Instead of the usual tubes of shampoo and shower gel, a bottle with a button is nailed to the wall, from which a nasty liquid diluted with water pours out. . . brrr did not wash his head all the days. . . RESULT - Escaped from the hotel 2 days before check-out. We paid for another hotel, moved out and are happy. Now we are correcting the rest, we will make up for the losses in a normal place. When they ran away, honestly, again, he said that it didn’t suit us, the girl at the reception honestly tried to stop us so that we wouldn’t leave with a negative, called the manager, he came out, didn’t reach us, waved his hand and dumped)) they don’t care : )
Translated automatically from Russian. View original