Unsuccessful vacation

Written: 15 august 2010
Travel time: 28 july — 10 august 2010
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 3.0
Cleanliness: 3.0
Food: 2.0
Amenities: 2.0
We just arrived on August 10th. Three of us went: me, my 9-year-old daughter and 75-year-old mother.
What to say! This is the third time in Turkey and I never thought that such an attitude and service could be encountered there!
Before leaving, I read the reviews - the hair on my head began to move - really, really? True, the travel agency reassured me that everything should be fine. However, it turned out that everything they wrote was true, and sometimes even worse!
When we arrived, no room was found for us and we were placed in the neighboring "Arancia", which has 5 *. And the next day they completely forgot about us, and did not pick us up until I myself started to make a fuss at the reception.

The room in which we were placed was frankly a double room. To my question: where, in fact, is the third bed? , I was told that they would bring it. And they brought it! But not a bed, but a mattress. So they slept on it until the end. But it should be noted that the bed would not fit there! Even after installing the mattress, the passage between them turned out to be 10 centimeters at most. The tightness is terrible!
There is nowhere to put things!
The rooms are old, the balcony is small, there is nowhere to dry things. Bathroom cleaning is terrible! Sand lies in the bathtub for days, the drain is clogged. Mirrors don't rub off. By the end of my stay, I wiped them myself. There is little light, the bulbs are dim and weak.
The elevators are very old and small, 3-4 people got stuck in them every day, and the staff could be called with difficulty. Mom was very afraid to ride in the elevator, but it was difficult for her to walk to the 6th floor.
For the safe paid $ 3 per day in advance for the entire period, we were given the key! Despite the fact that the safe is digital, apparently, they simply did not want to mess with the settings. So they dragged with this key all the time.
Air conditioning works by the hour, and in the very heat it is turned off. At night, he also does not work, apparently, they think that it is already so cool. You open the balcony - screams and fun from a nearby hotel entertains you until two in the morning. But if you close it - there is no difference, you can still hear everything!
Food - a separate song! For breakfast, you need to have time to start. Those who come an hour later find nothing but eggs and soy sausage, as well as dubious, obviously yesterday's vegetables. In general, they were afraid to eat vegetables - tomatoes were often fermented, and salads filled with mayonnaise - this is deadly!
There are few fruits. They gave only oranges, in the morning there was almost never any fruit. A couple of times they gave watermelon and melon. And it's all! My child ate one rice and pasta!
The dishes are often dirty: you had to choose cleaner by looking at them. By the way, I noticed that the staff did the same! And how do they wash the dishes on the beach! The bartender has a dirty sink under the counter, he pours water into a glass, gurgles and puts it on the counter as clean!

I didn't notice the children's animation at all, although it was a necessary condition. Only disco in the evening, standard for all hotels - "Mini Disco".
The territory is green, but quite neglected. Bars generally make a miserable impression. Sheep in groups, chickens walk around the territory, leaving behind traces of their stay. So you have to be careful walking on green grass.
The entrance to the sea is very unfortunate! And the sea was almost always rough, so you could get hurt seriously.
The only plus of the hotel is the friendly staff! But that was all that was positive!
Conclusion: no more foot in this hotel! And by the way, I heard it from many people. At 4 * does not pull, there are decent three-ruble note! Like this!
I do not advise anyone! It is better to pay a little extra and have a normal rest than to spoil your vacation with negative emotions!
Translated automatically from Russian. View original