Не все заявленные опции предоставляют Not all declared options provide

Hello travelers, we, as first-timers who didn’t travel abroad before, bought a tour at Mysea Hotels Incekum 4 * which was supposed to be in Alanya, but ended up in Turkler, about the hotel’s kitchen: they fed chicken, they thought that feathers would come out, meat only for lunch and for 7 days three times - slices, a lot of salads / cucumbers, tomatoes, olives, salads, etc. , fruits, oranges and grapefruits, once there were pomegranates / meat dishes, there are practically no local sausages, sausages that are boiled fried, 1.5 days and can not be moved further - soybeans, cats in the kitchen run around like hotel owners, once turned away so jumped into my daughter’s plate , the grandfather of the Turks walks whistling trying to vyggal uselessly their flock. Hotel and cleanliness; they raised the bed in the room, they looked for a ball for their daughter, in addition to tubers of dust, someone’s sock, under the cabinets under the walls under the TV stand tubers, only the central aisles are washed, dust is not wiped off on interior items, wires stick out somewhere from under the cutter, somewhere you need to screw a bolt somewhere to putty. The receptionist does not wear a uniform, Wi-Fi in the lobby is 150 Mb. the rest is free of charge 1.2, 5.8 dollars, depending on how much you will use. Of the declared options, the heated pool, which was never heated, although it was covered, asked and demanded from the managers why not as stated on the tour, explained that the prevention would be only in December, although it is declared as an option when selling the tour, Proximity to the sea, free of charge sauna and turkish bath, small plasma room equipment - TV, more or less decent beds, I think that this hotel pulls on a solid 3 but not 4 stars. There was a situation when we revealed the fact that the hotel employee thinks that the senior maid was rummaging through personal belongings without our presence and permission / the day before our departure / and was looking for whether we had taken something from the hotel, this fact was revealed wanted call the police, the manager apologized, in general they made amends with an apology. Hotel beach; not cleaned, entry into the sea is good, there are pebbles. The hotel needs cosmetic repairs.