Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
9.0
Cleanliness:
9.0
Food:
8.0
Amenities:
10.0
I stayed at this hotel from 10/09/2013 to 10/19/2013. (tour operator Tez-tur, excellent service, delivered from the airport to the hotel and back quickly without delay, thanks to the guides for meaningful excursions).
The weather for the entire stay at the hotel simply whispered, during the day 30-32 degrees, in the morning 16-18 degrees, only on 17 in the evening and 18 at night it was pouring rain, but this did not interfere with the rest, everything was already dry in the morning.
We arrived at the hotel at 10 am, settled at about 12 (the waiting time passed quickly, went for breakfast, walked around the territory, the child managed to climb into the pool). The hotel is clean. The territory is green, very cozy and beautiful.
Room 1110 is not large in size with two separate beds (I rested with my granddaughter for 5 years), the room has new furniture and plumbing (shower). The window overlooked the pool. Cleaning was done every day. The room has a safe (free of charge), a refrigerator, which is replenished daily (water, fanta, repsi, mineral water (free of charge). There are very large family rooms.
The food was varied, there is a children's table. You can eat and drink at any time. Many thanks to Chef Masut. Bars in the Hotel 3 - one on the beach Snak Bar is open until 23.00. pull bar is open until 03.00 at night. The bartenders are great guys, always polite and helpful. The child during the day at the bar picked up all sorts of snacks, grapes, cakes, and with pleasure he ate it all around the pools and in the mine club.
The hotel has 4 pools with a depth of 0.35 m (for small children), 0.65 m (jacuzzi), 1.20 m (three water slides. Everyone was delighted with them), 1.40 m (main pool).
Beach towels changed daily.
The beach area is sandy and pebbly, clean. The sea is super, warm, clean.
On the territory of the hotel they sell inflatable circles, vests for children, etc. , souvenirs, chocolates, etc. , by the way, everything is much cheaper than at the local bazaar.
Free Wi-Fi only in the Lobby. Internet club (2 PCs) is also free.
The hotel staff is attentive and friendly, communication was in Russian, German, English, Turkish.
SPA center is excellent. I did several sessions of general massage, as I was born again. I would recommend the masseur Osman, he does massage professionally.
I would like to separately note the animation team. All shows were in three languages, so that all vacationers could understand everything. The animators did their best, even the laziest vacationer could be involved in their games, they did not let anyone get bored. (Volleyball, Dancing - Giorgio; Aqua aerobics - Bacho, super coach; Water polo - Levani, and how he dances, you just can't take your eyes off; Bochu, Rifle shooting and Darts - Baloo; Yoga - Maka: Mini club - Sofia and Maka, the children were just delighted with these girls; DJ - Fredy and of course the leader of the animation team - Eliza). You guys are great, great team. Thank you all very much for your work.
INSULA RESORT&SPA thank you for a wonderful holiday and time spent with you.
The weather for the entire stay at the hotel simply whispered, during the day 30-32 degrees, in the morning 16-18 degrees, only on 17 in the evening and 18 at night it was pouring rain, but this did not interfere with the rest, everything was already dry in the morning.
We arrived at the hotel at 10 am, settled at about 12 (the waiting time passed quickly, went for breakfast, walked around the territory, the child managed to climb into the pool). The hotel is clean. The territory is green, very cozy and beautiful.
Room 1110 is not large in size with two separate beds (I rested with my granddaughter for 5 years), the room has new furniture and plumbing (shower). The window overlooked the pool. Cleaning was done every day. The room has a safe (free of charge), a refrigerator, which is replenished daily (water, fanta, repsi, mineral water (free of charge). There are very large family rooms.
The food was varied, there is a children's table. You can eat and drink at any time. Many thanks to Chef Masut. Bars in the Hotel 3 - one on the beach Snak Bar is open until 23.00. pull bar is open until 03.00 at night. The bartenders are great guys, always polite and helpful. The child during the day at the bar picked up all sorts of snacks, grapes, cakes, and with pleasure he ate it all around the pools and in the mine club.
The hotel has 4 pools with a depth of 0.35 m (for small children), 0.65 m (jacuzzi), 1.20 m (three water slides. Everyone was delighted with them), 1.40 m (main pool).
Beach towels changed daily.
The beach area is sandy and pebbly, clean. The sea is super, warm, clean.
On the territory of the hotel they sell inflatable circles, vests for children, etc. , souvenirs, chocolates, etc. , by the way, everything is much cheaper than at the local bazaar.
Free Wi-Fi only in the Lobby. Internet club (2 PCs) is also free.
The hotel staff is attentive and friendly, communication was in Russian, German, English, Turkish.
SPA center is excellent. I did several sessions of general massage, as I was born again. I would recommend the masseur Osman, he does massage professionally.
I would like to separately note the animation team. All shows were in three languages, so that all vacationers could understand everything. The animators did their best, even the laziest vacationer could be involved in their games, they did not let anyone get bored. (Volleyball, Dancing - Giorgio; Aqua aerobics - Bacho, super coach; Water polo - Levani, and how he dances, you just can't take your eyes off; Bochu, Rifle shooting and Darts - Baloo; Yoga - Maka: Mini club - Sofia and Maka, the children were just delighted with these girls; DJ - Fredy and of course the leader of the animation team - Eliza). You guys are great, great team. Thank you all very much for your work.
INSULA RESORT&SPA thank you for a wonderful holiday and time spent with you.
Translated automatically from Russian. View original
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