The conditions are just horror. Deceived with numbers

Written: 30 july 2025
Travel time: 18 june — 27 july 2025
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 10.0
Cleanliness: 8.0
Food: 4.0
Amenities: 3.0
A warning for everyone who decided to choose this hotel for a family vacation. Never book the number for the family. The hotel brazenly deceives tourists, settling in 2 local rooms of 4 people, and everyone pretends that it should be! The rooms are so small that in order to shove additional sleeping places there, the rest of the furniture (bedside tables, a banquet, a coffee table) was simply stuffed under the table! All the simplicity of the room is bored with 2 beds, plus a regular chair for a child, right on which they put a sheet, without a mattress, without a mattress, without nothing, is laid out right under the air conditioner. The reaction of the employees of the recipe for all complaints- we have everything like that, no one complains. Well, this is a hotel of 5 stars, in a non -tapped hostel to sleep on a folding chair under the air conditioner!
And the reason for this is a banal one is a maximum of scoring a hotel in the season, because 2 local rooms are 359, and only 65 family, the hotel policy is such that only family is populated, loners are refused settlement.
For the comfort of guests, everyone does not care. By the way, towels were brought to the room for 3 people, in the room 2 pairs of slippers, two cups.


The advantages of the hotel are the Starbax coffee shop, a beach restaurant, where they serve by kuar codes, welcoming waiters, restaurant workers that hostess, ice cream in erysipelas and different types in packages, beautiful lobby, live music on the piano before dinner, cleanliness in the territory of the territory

Cons (not counting the number)-
The beach is uncomfortable, a plot with sand, where you can go into children, very small, everyone crowns on this Piglet, a little to the side, a rocky bottom

There is no playground at the hotel, there are only 1 slide near the beach and 2 plastic swings for babies under 3 years old, which all converge, including from neighboring hotels
The power is very monotonous, there are no seafood every day, only for events, alcohol is just a nightmare, everything diluted, in bottles from under the rare label, Balentine and Havana, an incomprehensible shmurdyak is poured, there are no dispensers on any.

In the refrigerators, only water, no juices, no sweet carbonated drinks, no ayran. Ayran in the glasses of Mli were not at all, only in the restaurant, it was finished.

After 21-00 food, there is simply no late dinner, if you arrive later, wait for breakfast

Separately, just the boorish attitude of the guide of the ANEX Tour Ramil Julfayev, which simply does not climb into any gate, first told us that they had a sleeping place for children in the hotel - on the bed of his parents and offered a child to sleep 11 years old in mom and dad, then threatened with eviction from the hotel if we dare to write a bad review (maybe the secret of the hotel ratings in this? .. )
For many years we rested in Turkey, we love this wonderful hospitable country very much, they would never have thought that in a 5-star hotel in such a rating, rest can be so spoiled
Translated automatically from Russian. View original