Tasteless food, dirty room and bed linen, partial lack of hot water

Written: 7 november 2020
Travel time: 30 october — 6 november 2020
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 2.0
Food: 4.0
Amenities: 8.0
Upon arrival, we were not settled, because there was no confirmation of our reservation. After a night flight, we waited at the hotel for about half an hour to confirm our reservation (did our tour operator do this?! ). We then waited an hour for the room to be cleaned. Having entered the room, we did not notice that it was being cleaned (and there was not a single cleaning during the week of our stay).
Terrible shower, mold, dirty tiles, stained washbasin. The toilet and the cistern generally feel just put on the floor, not screwed on. The balcony is dirty.
The air conditioner doesn't work.
We were already at the end of the season and it was cold to sleep under the covers. Blankets were not offered to us. The towels had yellow stains and stains.
The socket is torn from the wall, the wires are out (you can study physics).
Food: HORRIBLE.
A lot of greens, salads without oil - this is a huge plus!

But everything else is sad. Chicken - you can chew chewing gum (it was the only meat). There were beans, there were breaded soy chops.
We never got breakfast (it was early for us).
Lunch and dinner visited several times a week. When choosing this hotel, be prepared to eat in the city (in establishments) or buy food in your room at a supermarket or nearby cafes.
There is water in the cooler on the first floor at any time.
Wi-fi is paid, 1 dollar per day for one person, minimum - 5 days.
They couldn't sell us a paid one on the first day. (as an excuse, we heard that the receptionist did not have a password and he was waiting for his BIG BOSS)
A huge plus is the location. 4 km from the center (we walked almost always). Beautiful embankment on the left, mountains on the right.
The beach is across the road. There is no fountain for washing feet or a shower on the beach. You need to cross the road and just in front of the hotel directly - there is a faucet in the palm tree for feet)
Beach - pebbles (large and small), urban. There is no bar on the beach.
There was no hot water in the rooms for the last 3 days. 1 day it was not there at all, it was icy. 2 days was at room temperature, acceptable for bathing.
We went to the reception for toilet paper and begged for it when we ran out of it. Haha. For a week, they never changed the garbage in the toilet for us) We took out our garbage ourselves. Nonsense. . .
The guide offered us excursions in jeeps in the mountains, paragliding for CRAZY prices) This, of course, is their income, but literally leaving the hotel, on the right, there is a bike rental point and organizing excursions and many excursions are 15 bucks cheaper there) That's right. . . for the future)
Next door is a 5 * hotel, in which from 19-20 pm to 23 pm music PLAYS very loudly, and even closed windows do not help). This hotel is definitely suitable for people without children)
This was my first experience of buying an all-inclusive tour and in general)
We always rented apartments for vacation, but then we decided to try it) and we won’t do it again.

Have a good rest to everyone OUTSIDE THE WALLS OF THIS PLACE.
Translated automatically from Russian. View original