Разочарован Disappointed

Now I'm resting in Dolphin Imperial, I'm leaving soon. Feedback: the hotel is chic inside and out (interior, design), the territory is a little different from the hotel (relatively small for this healthy building), there is a relax pool, an aqua bar with a stage, an amusement park (water slides, a Ferris wheel, a train, a carousel and a pendulum boat) , miniclub (for children), a snack bar with a large stage (where the highlight of the evening program is held - the main show), guzleme cafe, other pools, a beach and a pier with a bar. There are sandy volleyball courts with a net in the distance, shops in the basement of the hotel, a Camelot bar, a la carte restaurants, a cinema, and paid entertainment: an internet club, vending machines for children, billiards. In general, a large golden cage.
The big fat spot on the chic “dress” of the hotel is the service at the evening show of the hotel on the stage of the snack bar, where, like a drop of water, the whole “rotten” essence of the hotel is reflected. And this stain, apparently, will not be removed soon and crosses out all the rich decoration of the hotel. If local Turks say about some luxury hotels: earned a good reputation - now earns a bad one, then DI, not having time to open, immediately began to earn a bad reputation among vacationers from the CIS. At the evening show, polite and boorish discrimination is visible, at least towards Kazakhstanis. The waiters do not have time and therefore they are given the installation to serve first of all the Europeans. In front of my eyes, foreigners were immediately brought an order, but we observed 3 times, made an order, but did not wait for what was ordered. I could not stand it and went up to these lying bastards in white (senior managers in charge of general control) and directly asked: Do we need to reserve service a day in advance or self-service for CIS citizens? One of them, it seems Mehmet, turned on the fool, began to apologize, approached his wife, promised us to personally bring the order and covered himself. I was ready for this, such types deliberately provoke a scandal, enjoy it, while making round eyes: what happened? Atanyn basy mehmet for you, consider a voucher for a zyaket (donation) to your wretched hotel. The greed of the owners of the hotel to expand the staff of waiters makes the seemingly good guys lie and dodge. They bring another first ready cocktail, passing it off as an order, or grab a sipped cocktail from another table. The Turks are targeting Europeans, appeasing them to the detriment of tourists from the CIS, considering the latter as second-class people - "sponsors" of the hotel.
Therefore, nothing depends on managers like Sergey Morozov, who also turns on the fool (what number you are from, although it is determined from which number they are calling). Maybe some people are satisfied with a satisfying life (there is something to eat and drink, we will be silent), but for me, rest is first of all respect. I have nothing against foreigners, they themselves were uncomfortable that they were quickly served.

Animation - sucks utterly, or rather it does not exist at all (once I saw two dead animators near the entrance to the main restaurant and that's it). Children's animation is a complete zero. I went once with my daughter - zero reactions, they sit drawing something for themselves, then at my appeal - a turn of the head and a smile, as if they had just “noticed” it. But then, before the evening show on the stage, they invite you again the next day to the miniclub, as if they were just waiting. What for?
The train ride of waiters with loud chants, like training, is incomprehensible. What is the use of this if there is no service? Maybe they are vacationers, not us? In general, I do not recommend.