отель НЕ тянет на пять звезд! The hotel is NOT 5 star!

Hotel "Venice" does not pull on five stars!! ! Gorgeous architecture, landscape design, very spacious rooms, very beautiful hotel, AND ONLY! We had a ticket for 12 days, ultra all inclusive, we did not understand what exactly was included, for what we paid $... Fresh fruit was only in the dining room (this cannot be called a restaurant), take it with you to the room you can not, if you want, you can order for a fee! There is no way to drink freshly squeezed juice, this is in a country where an abundance of orange. There was a bar on the first floor of the main building, next to the gym, but there was never anyone there, we tried to find a bartender, or find out when we can drink fresh juice, no one could tell us, shrugged. We rested from August 14 to August 26.2009. The hotel was full of reality, the attendants (maids, waiters) tried very hard, smiled with exhausted smiles, we did not skimp on tips. From our window in the bedroom, the backyard behind the restaurant was visible, in between lunch and dinner, the cooks and waiters "crawled out" and fell on the benches, some just on the grass from fatigue. The "restaurant" is very large, there are many tables, and yet there were not always empty seats, we had to calculate the time when the influx of people was less, the plates did not have time to wash, there were not enough forks and spoons, the so-called "buffet" is a disgusting sight, people run like a herd to the food, imposing everything falls by. There were many vacationers from Israel, although there are more Russians. Restaurants of Turkish, Italian and Brazilian cuisine were offered to our services, for dinner, we could get there by making a reservation in advance from 10 to 11 in the morning, we had to call, we called all the time, it was busy, incl. only hit Turkish once! Also, this tent is on the street, during the day it serves as a dining room, and in the evening it is covered as a restaurant (photo is attached) cannot be called a RESTAURANT! Food for five stars, especially for ultra all inclusive - disgusting!
I want to help orient those who are going to this hotel! Check-in takes place from 14 **, we flew out of Moscow at 5 am, and check-in 3 hours before departure, so it’s not hard to guess that we didn’t sleep all night, arrived in Antalya at 8, were at the hotels at 10 am and until 14** hours we toiled at the reception!! ! We offered $ for a quick check-in, but no one could do anything, the hotel was full, people were leaving, the maids did not even have time to clean the rooms... "Vacationers" with children toiled with us, they cried, everyone was nervous, imagine this picture, do not sleep anymore days and fall into such a hell. Be ready for such a development of events, upon arrival at the hotel, take your swimsuit with you (you will change in the cabin, there are a lot of them), check in your suitcases, go to breakfast, it works from 7 ** to 11 **, then you can go down to the first floor and go to bed on trestle beds by the indoor pool (I’m attaching a photo), if you don’t have the strength to go to the sea, many who did this with the kids, the water in the pool is cold, rarely anyone is there, I don’t recommend even relaxing outside under an umbrella, the heat in the shade is more than 40 * !!!
Huge thanks to the animation team! If not for these funny guys, I would have left on the third day. They just "by the ears" pull the hotel and keep the mood of the holidaymakers. Always cheerful faces, welcome everyone, and for everyone they will find an individual approach. With them it is not possible to indifferently try to swim or just sunbathe, they will surely make you laugh or surprise you with a trick. For girls and women three times a day gymnastics in water; step aerobics on land; training in oriental dances, and for adults and overweight women they will tie a scarf on their hips with coins so that where all the fullness is hidden... For men, except for a bar with free drinks in the pool, water polo, when Russian heroes in a team against foreigners, do not swim for the ball, and they are fighting in the water who will "fill up" whom, laughter and applause are heard from all the spectators, it is impossible not to be carried away by such a spectacle. Also, archery or playing darts brings a lot of pleasure and positive, thanks to a boy named Joker, with his jokes it’s even nice to lose to an opponent. Every afternoon there is some kind of relay race or competition in the pool. In the evenings of shows for children, I should note that the animation group does a lot for recreation with children, girls like princesses in puffy dresses defile around the hotel, dance on stage, etc. Adult shows every evening in the amphitheater. Guests from neighboring hotels came to see us, having heard about the spectacular performances that a group of animators led by Leo and Lana arranged for us! And of course the most popular were the evenings with the participation of the audience. Just a day later, live music was played by the pool, classical repertoire, blues, one evening was oriental music; disco in the club "Casanova" until 2** night for young people, I'm 41 years old, of course the music was too rhythmic for me... Many thanks to the girls and boys who tried so hard for us !! !