Ужасный сервис за огромные деньги Terrible service for a lot of money

We chose this hotel after reading the positive reviews. Now everything clearly does not correspond to them. Knock out the slippers - a day, replenish the mini-bar - three scandals, the food is cold, 5 types of ice cream ended at dinner an hour before closing, they didn’t take out a new one, they told the children: here’s a berry one, it doesn’t fit - they are free. There are no lifeguards at the pools, not even in the kids club. At sea there is sometimes, despite the red-yellow flag. They do not respond to complaints. Communication with the administration ends with the words: we have just opened, we are setting up work. And this is with the money they take. The child drove a splinter, holding on to the untreated railing, they said that it was in the hospital, they did not have tweezers. The crap toilet in the lobby was said to be removed over time as they do it once an hour. And so in everything! This is an Egyptian troika, not a luxury Turkish hotel. Tui was promised to be resettled, we are waiting. So if you want to feel like in an abandoned barn for a lot of money, then you are here!