Terrible customer approach

Written: 1 october 2021
Travel time: 1 — 10 october 2021
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 5.0
Food: 8.0
Amenities: 7.0
More bestial attitude for 12 years of trips to Turkey did not meet. While not spoiled by macroroyals and the like, previous hotels were a level below or equal. We chose the hotel because we got their three-room suite. They settled us, 5 people, in a 2-room apartment. At the same time, without even bothering with the question of how we will accommodate there - the beds are prepared for three. All attempts to achieve a settlement in their room category ran into the answer: there are no places, we will relocate when they appear. Maybe tomorrow, maybe the day after tomorrow, maybe in 5 days. I had to naturally beg for an additional set of linen, going to the reception three (! ) times, while listening to “so they brought you everything, what are you dissatisfied with? ”.
Translated automatically from Russian. View original