Ужаснейшии отель в моей жизни!!! The worst hotel in my life!!!

I never write reviews but now I'm done!
We chose this hotel due to its location, 1 line, the sea is right on the territory, the beach is normal, they promised sand, but in fact there are a lot of pebbles. We read reviews, most were normal, the hotel had an average score, but we were not looking for lux directly. We arrived in Antalya at 7 am, arrived at the hotel around 8 am, we were told to wait until 2 pm to be settled. From the very beginning, our tour agent warned that this hotel has economy rooms, which are more modest, and the standard, which are considered good, so we immediately chose the standard.
While we were waiting to check in, we were offered to have breakfast and go pick up towels from the hammam to swim. I did not like the food at all, dry buns, some raw pancakes and incomprehensible scrambled eggs. All drinks are given only in disposable cups that get wet after two minutes.

I asked to make a latte, they made it without milk, and when I asked where the milk was, the bartender simply opened the bottle and poured it in.
Somewhere at 12:30 we went to the reception to ask for a room with a sea view, we were told they would do everything in the best possible way and come back in an hour. For now, we decided to have lunch. People stood in line for half an hour, the air conditioners did not work either in the restaurant or in the hotel itself, many made "fans" from disposable plates. The food is more disgusting than for breakfast - undercooked rice, hard meat, incomprehensible salads with strange tastes and some tasteless cheeses and sausages. On the second day I woke up with a terrible pain in my stomach and nausea.
Regarding the room: at about 13:30 we went back to the reception and they told us that there were two rooms for us, they offered to go look.
The first room was in the basement of the hotel, without windows, terrible heat and dirt, as if they had never been cleaned there (as we understood this is the economy one, we had a standard booked, and they specifically showed this one first in order to choose the second one for sure). The second one was on the top floor, small, dirty, and only the view saved the situation a little. We went down to the reception to be indignant, the photos on the site did not correspond to reality from the word at all !! ! They also told us that if we want a room on the top, we have to pay extra 62 €, and there are no other rooms at all, because the whole hotel is full. We refused on principle and contacted our tour agent in the hope of somehow resolving the situation, we even wanted to change the hotel. A representative of a partner company from Turkey came to us, we explained everything to him, he went to talk with the manager and as a result we were offered another room on the third floor, also killed.

A tantrum began, we didn’t sleep for 30 hours, we decided to call the hotline and DEMAND to change the hotel, since it doesn’t correspond to reality - they described the whole situation in detail, They told us that this was marketing and the hotel probably had such rooms, but for a long time (which I don't think it's an argument at all. They also said that the whole of Turkey is packed and there is not a single free number.
We decided to check in already, as it was evening, and the next day everything was decided. In the morning, our tour agent from Moldova decided everything and found us another hotel, while we had to pay extra for it, pay a fine of 100€ to this hotel and already 35€ for the transfer.
Thank God we decided to move, otherwise I already thought that the whole vacation was down the drain, We arrived at a wonderful hotel, clean and with delicious food.
Regarding the staff: impudent (a guy came up at the bar and said that he had lost his glasses, asked if they weren’t found, the bartender waved his hand and pretended not to hear anything), intrusive (especially the guy from the hamam who called every 5 minutes to the hamam), and do not know two words in English.
In general, I do not recommend anyone to visit this hotel!