Tui fun & sun club Belek - never recommend

Written: 14 august 2018
Travel time: 4 — 13 august 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 1.0
Food: 5.0
Amenities: 5.0
Good afternoon.
This is far from the first and not even the 10th time in Turkey and Belek. This year, our travel agent offered to buy a tour to this hotel through TUI.
One of the conditions is 5 * and compliance with hygiene standards. According to the reviews - this hotel was suitable. We arrived on 4.08, were at the hotel at 11.00, check-in according to the standard - by 14.00, which, in other respects, complies with the standards. But what was our disappointment when we saw and got acquainted with the hotel. It's far from 5* and close. The quality of cleaning in the rooms deserves special praise! Dear representatives of the hotel, to clean the room is not to remake the bed, but to clean it!! ! Nirazu for 8 days of rest the floor was not washed. In the main restaurant - the dishes are not washed, i. e. , the quality of washing is such that the dishes have to be sorted out. Glasses for wine in the main restaurant after washing are a nightmare for someone who does not believe, ask the vacationers there to pick up and take a picture now. The fruits are not well washed. This cannot be equated to a hotel even of a 2-3 * category. Do the hotel administration and the tour operator TUI not see this? Why is the administration not responding to comments? A woman who cooks pancakes in a snack bar, as well as those who cook in a restaurant without gloves, is this probably the Turkish standard 5 *? Or appropriate sanitary conditions? Once again, if you don't believe, see for yourself. However, there are devices for hand disinfection on all corners, but no one knows what is there : )

The beach - without any special remarks, but not a pier, there is nothing, a fenced strip in the sea of ​ ​.30 meters long.
Pools are a different story. On the first day of arrival, at 18.00 we were asked to leave the pool, because of the feces in it. On the third day, the water began to be intensively chlorinated and measurements were taken, which prompted certain suspicions and, as it turned out, not in vain. The result - Coxsackie, this diagnosis is not made in Turkey, but by the forces of insurance and local doctors they write a rotovirus infection.
Dear hotel administration and TUI, my family and I will never forget the rest in your hotel, as well as rashes on the body, throat and temperature, as well as the refusal to recognize the diagnosis and the case as insured!
Animators - no comments.
The result is a 4 * hotel with a huge stretch, alcoholic drinks are worse only in Egypt, unsanitary conditions are 100%, whoever saw the corresponding sanitary conditions there, let them try to refute what I described.
Upon returning home, on 13.08 and immediately upon contacting my insurance company, the diagnosis was correctly made by KOKSAKI.
We will never recommend this hotel to anyone.
Probably one of the biggest disappointments that was in Turkey is the Tui fun & sun club Belek hotel.
Translated automatically from Russian. View original