Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
8.0
Cleanliness:
7.0
Food:
10.0
Amenities:
8.0
My family: my husband and I and two sons 15 and 6 years old rested in Turtess - Jacaranda for two weeks. This is already the 5th vacation in the "fives" of Turkey and Egypt. a solid "5" does not pull, I would still put it with a minus, because the hotel team is polite and attentive, trying very hard to please us tourists. part-time conducts a belly dance in animation. Sashenka never left us alone with our problems, questions and even troubles! I'll start with the minuses. The territory is not perfect. . It is possible to exchange beach towels (wet for clean) for only 1 hour (! ) per day - from 16 to 17! Although we all know that this is the golden time for staying on the beach or in the pool. Room cleaning leaves much to be desired - for the first time I see such negligence from a woman, in Egypt, men removed much quality venney. They settled us in our family room for about three hours (they said that the rooms were being vacated and cleaned). Well, since we all go beyond the sea, the sea is dirty, the bottom is not visible. Belek area in this period of time and last time was the same dirty, with floating garbage, muddy sea.
And finally, we, tired, having spent the whole night and morning on the road, went into a room overlooking the main entrance . . There was no strength to go and negotiate a tip for a view of the sea or the garden.
What I will describe now cannot be blamed on the hotel - it has nothing to do with it. This concerns Turkish medicine. On the very first day, we had a misfortune and had to call an ambulance under insurance. , five minutes later they left, taking $ 200 from us just for a call (how do you like the tariffs? ) If you fly to rest, everything should be GOOD for you, but God forbid, trouble happens - they will cynically earn you twenty times the amount and no sympathy, there is nothing sacred for them, only a business built on you and me! On the fourth day, the youngest son began to vomit. During the night he threw up 10-12 times, the temperature was 38.7-39. In the morning I called an ambulance again on insurance. we were taken to the hospital, where we met many vacationers from our own hotel. During the day, fifty children and adults were brought from Jacaranda with vomiting and dyspepsia. Those who arrived at night were given droppers. dollars (although you don’t look down the child’s throat yval! ) and sent us back to the hotel. In short, throwing away the stupid prescription of the stupid doctor, I cured my son myself with rehydronone, activated charcoal, festal and nifuroxazide, which I always carry in the “first aid kit” with me. to the same hospital with vomiting, fever and diarrhea. They never really explained the cause of the mass poisoning to us. Is it water in the pools, or overheating, or is it still food in a restaurant, or maybe some kind of virus?... But the hotel manager, the next day, sent us wine and fruit on a tray to the room, as moral compensation for what we experienced in the first five days of our vacation.
This is where the troubles ended and a real good vacation began. Now, about the pluses! The kitchen at the hotel is EXCELLENT! (several types). The waiters here are polite and attentive. For children, the kitchen is just class - there is wonderful mashed potatoes, pilaf (not spicy), soups, steamed meat and fish cutlets that melt in your mouth and twice a day for FREE fresh juice for children! Many thanks CHILDREN'S ANIMATION! Guys, you are doing your good deed and the fifth star of the hotel is YOUR MERIT. Thank you Andryushenka for swimming, darts, football and water polo. My boys are delighted with you! TUKANCHIK))) and other animators for mini-disco, delicious fresh juices, children's yoga, fun games and entertainment and for many good and useful things! Many thanks to Marina, Katyusha, Typhoon and other girls-boys of ADULT ANIMATION. You are always on top, real professionals, the kindest, most positive!
We enjoyed the rest, taking an active part in children's and adult sports and cultural events and forgot about all the troubles that started the holiday this time.
My family visited two wonderful, unforgettable excursions: Green Canyon (amazing, beautiful, magnificent - this is PARADISE ON EARTH! ) and rafting (for lovers of drive and thrills) They returned home cheerful, rested, tanned and happy... Maybe someone he will ask why? One must be able to see the positive even in the worst... and the rest will definitely succeed! Have a good rest and positive to you!
And finally, we, tired, having spent the whole night and morning on the road, went into a room overlooking the main entrance . . There was no strength to go and negotiate a tip for a view of the sea or the garden.
What I will describe now cannot be blamed on the hotel - it has nothing to do with it. This concerns Turkish medicine. On the very first day, we had a misfortune and had to call an ambulance under insurance. , five minutes later they left, taking $ 200 from us just for a call (how do you like the tariffs? ) If you fly to rest, everything should be GOOD for you, but God forbid, trouble happens - they will cynically earn you twenty times the amount and no sympathy, there is nothing sacred for them, only a business built on you and me! On the fourth day, the youngest son began to vomit. During the night he threw up 10-12 times, the temperature was 38.7-39. In the morning I called an ambulance again on insurance. we were taken to the hospital, where we met many vacationers from our own hotel. During the day, fifty children and adults were brought from Jacaranda with vomiting and dyspepsia. Those who arrived at night were given droppers. dollars (although you don’t look down the child’s throat yval! ) and sent us back to the hotel. In short, throwing away the stupid prescription of the stupid doctor, I cured my son myself with rehydronone, activated charcoal, festal and nifuroxazide, which I always carry in the “first aid kit” with me. to the same hospital with vomiting, fever and diarrhea. They never really explained the cause of the mass poisoning to us. Is it water in the pools, or overheating, or is it still food in a restaurant, or maybe some kind of virus?... But the hotel manager, the next day, sent us wine and fruit on a tray to the room, as moral compensation for what we experienced in the first five days of our vacation.
This is where the troubles ended and a real good vacation began. Now, about the pluses! The kitchen at the hotel is EXCELLENT! (several types). The waiters here are polite and attentive. For children, the kitchen is just class - there is wonderful mashed potatoes, pilaf (not spicy), soups, steamed meat and fish cutlets that melt in your mouth and twice a day for FREE fresh juice for children! Many thanks CHILDREN'S ANIMATION! Guys, you are doing your good deed and the fifth star of the hotel is YOUR MERIT. Thank you Andryushenka for swimming, darts, football and water polo. My boys are delighted with you! TUKANCHIK))) and other animators for mini-disco, delicious fresh juices, children's yoga, fun games and entertainment and for many good and useful things! Many thanks to Marina, Katyusha, Typhoon and other girls-boys of ADULT ANIMATION. You are always on top, real professionals, the kindest, most positive!
We enjoyed the rest, taking an active part in children's and adult sports and cultural events and forgot about all the troubles that started the holiday this time.
My family visited two wonderful, unforgettable excursions: Green Canyon (amazing, beautiful, magnificent - this is PARADISE ON EARTH! ) and rafting (for lovers of drive and thrills) They returned home cheerful, rested, tanned and happy... Maybe someone he will ask why? One must be able to see the positive even in the worst... and the rest will definitely succeed! Have a good rest and positive to you!
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Excellent hotel
- Clean area, good food, friendly staff
- Good hotel, terrible accommodation
- Lovely family hotel
- Beautiful grounds, lots of pools and bars. Wide sandy beach.
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