terrible holiday

Written: 9 august 2013
Travel time: 27 july — 7 august 2013
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 1.0
Food: 5.0
Amenities: 6.0
This holiday was completely ruined. I was in this hotel last year and I can say that this year the hotel service is terrible. Firstly, I was struck by the number of dirty plates and cutlery in restaurants. The food in the restaurant is not very good. The guys at the reception were not so friendly, not at all smiling, it seems that they are tired of all the work and they do not want to work at all. It was supposed to be cleaned in the room once a day, but once the cleaning lady forgot to clean up, I called, went to the reception and asked for clean towels and toilet paper, and they brought me this household only after an hour and a half, like pancake snails! On the trail. in the morning at 8.30 they knock on my door, I go out and then the cleaning lady came to clean up! It was impossible not to wake me up during the cleaning? And what is the worst thing that happened during this trip. . . My 5-year-old sister got poisoned in this hotel, we took her to the hospital, they say intestinal poisoning, to be honest, we didn’t find out why, but she got very poisoned, she vomited, her stomach hurt wildly, she couldn’t eat, she had to lie under a dropper, Can you imagine a 5-year-old child who can’t do anything, cries and says I’m dying and calls for doctors? We arrived home, they also took her to the hospital, she can’t recover, in general, she’s been sick for 5 days. Our whole family arrived sick after a holiday with a runny nose, cough, otitis media, they said some kind of infection was walking in the hotel, the way it is. . .
Translated automatically from Russian. View original