First 3 days great, then so-so

Written: 31 august 2019
Travel time: 17 — 22 august 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 5.0
Cleanliness: 5.0
Food: 3.0
Amenities: 5.0
Tour operator ANEX - 5 on a 5-point scale. everything is super - flight, transfer, excursions.

The hotel is ok. The territory is small, but cozy and beautiful.

Room - family for 4 - huge, spacious, comfortable.

Meals - oriental cuisine, a lot of spicy. there is no children's and dietary food.

Service:

The administration will listen to you carefully, but it is not a fact whether there will be a quick solution to your issue. you need to speak Turkish for 100 percent result.

Room cleaning - they offered cleaning every day and always from 13 to 15. I had to adjust - either transfer or refuse.

WHAT DID NOT LIKE:

- the Turks are always right, if there is a disagreement between the Slavs and the Turks, then the Turks are still right. They are at home. You are visiting. This hotel is 85% designed for their recreation, 15% for the Slavs. The staff fulfills their wishes first and foremost. They smile sweetly at the Slavs, they say something about you among themselves and neigh wildly;

- we had two facts of missing money from the rooms, to which the administration insists - there will be no investigation, keep everything of value in a safe. That is, the fact that there are rats in the hotel that scurry around the rooms is normal for them; There are no surveillance cameras in the corridors of residential buildings, probably on purpose.

- if your front door lock is out of order - the technical service of the hotel tries to fix it. If the lock in the toilet is broken, that's it! no chance of repair, refer to the warranty service not from the hotel. RAVE. at least take and carry tools and door latches with you.

In general, the rest left NORMAL impressions.
Translated automatically from Russian. View original