Terrible hotel.

Written: 25 july 2017
Travel time: 16 — 23 july 2017
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 2.0
Food: 6.0
Amenities: 3.0
Write a couple of sentences:
1. Why did you choose this hotel and how did the check-in go?
2. What did you like about the hotel, on the territory of the hotel?
3. Advantages and disadvantages of the number
4. What about food, service?
5. What's not to like? Hmm . . the service in this hotel is just miserable.
They cheat when you check in with rooms, they don’t warn you about leaving at 12:00, if you didn’t have time or missed 20 bucks to pick up your things.
1. Settlement.

We took a Superium room (this is an improved standard), as a result, upon arrival, they took a room in which the renovation was not completed, they apologized and sent me to a temporary Standard room (there was no water in the mini bar, the towels were dirty, the room was not ready to move in). They said to come tomorrow in the morning, he came again and was sent to the first room, went in and was stunned by the toilet lying in the corridor. They said to come at 3 o'clock in the afternoon everything will be ready. He came, the manager who assured me, went home and the rest of the type is not in the know and there are no free rooms.
Came to follow. day in the morning he was there again, made a scandal, assured that at three o'clock another room would be free, he came at three and this manager was not there again and of course no one knows anything.
They spat and stayed in the standard room, forced them to lick the temporary room, bring water, wash everything, change (bed linen, towels, etc. )
2. Staff
The staff does not know not only Russian and English, even the Turks cannot communicate with them, since the staff are all Kurds (these are Turks with their own dialect). Communication with staff is hell. You ask for rum with a stake, they pour Fanta with rum, you ask for beer, they pour a sprite))))))
For a week the bed linen was not changed, the towels were changed after they gave a couple of bucks. Refrigerator barely works. The faucet was broken in the room (they said it needed to be changed and left)
3. Entertainment
Animation is very weak, and of course not in Russian.
Animator Lisa is ours, a very nice girl, but he has already left. . .
The beach is great, there are plenty of sun loungers for everyone.
The pool is also good, and there are also enough sun loungers.
4. Food
The food is normal, but there is not enough space for everyone, you have to wait, and the most delicious will be eaten while you wait))
5. Earthquake
Spoiled the mood)))) but the staff worked smoothly and quickly.
On Turkish TV they said it will shake until mid-August.
After the first shocks, 50% of the Turks gave up) On the second day, another 20% of the Turks and half of the Slavs left.
Outcome
There are no Europeans in the hotel. 90% Turks and 10% Slavs.
I do not advise this hotel, the rooms are terrible, they give the best rooms to their Turks along the way, and do not care about everyone else. Service ass is complete, animation is boring. And by the way, the Aegean Sea is very cold.
Translated automatically from Russian. View original