Settlement of the newlyweds!)

Written: 6 september 2018
Travel time: 4 september 2018
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 4.0
Cleanliness: 8.0
Food: 10.0
Amenities: 6.0
We chose the hotel on the advice of the tour operator, but we made the decision ourselves, looked at the ratings and reviews. I decided to write a review because of the settlement. We arrived at 20:50, we were offered to go to dinner as the restaurant was open for another 10 minutes (this is +). When we booked the tour, the tour operator indicated that we were newlyweds, he joked that he might be waiting in the room for champagne or fruit, like in many hotels. Haha)) we were settled on the first floor overlooking the bushes in a room for the disabled. This is tin!! ! Even the beds are 2 separate))) we are HONEYMOONS, how is it possible?? ? Initially, they simply asked to be relocated, at least we are not disabled, but we were told that there were no rooms available, the hotel was full, As a result, X € and we were in a room with a sea view, but the beds were still separate, I was joking, maybe my husband asked at the reception. Service for a solid 4. Food for 5+, meat, fish, moriki, fruits are all in abundance. The question is only about alcohol, the hotel is ultra, but there is no imported alcohol at all, when you ask, no one speaks English (only Turkish, and I am silent for Russian). Guys this is not ultra, how so? While we are still resting, let's see what happens next, in general the hotel is good. What to improve: 1) approach to settling 2) if ultra, then please comply with this system.
Translated automatically from Russian. View original