Не поганий готель, та адмін на рецепції дуже зіпсувала настрій Not a bad hotel, but the receptionist really spoiled the mood

We rested from September 24 to October 4. And this was the biggest mistake in choosing the dates, as it got cold, the weather deteriorated, it started raining and out of 9 days of sun we saw 5 days : ( I'm in Oludeniz for the 6th time, I always fly to Turkey only here, because here are the best views, I've lived in many hotels and I've never had such an attitude as in Karbel. It started with the fact that they wanted to accommodate 5 people in a family room (2 families: a pregnant friend and 2 children and me with a 4-year-old child), they said there were no free rooms, when we didn't agree and my friend said in a raised tone that she didn't agree because everyone was tired after a day of moving, the children were crying and wanted to sleep, we were told to wait another 2 hours. When asked why then you confirmed the hotel reservation if there were no free rooms, they just smiled and remained silent. Then we turned to the tour operator and travel agent, who are essentially ignored there and do not answer phone calls at the reception. There were just in shock, I got the impression that this attitude is specifically towards Ukrainians, because a "rashka" settled in front of us and they settled in without any problems, spread out in front of them and, well, they were very good! The most impressive was the attitude of the person Zhanna at the reception, who was rude and poked at us. I quote: "how do you talk to me and speak Russian, what are you talking about there? " This is speech to a pregnant woman! How can you have such staff at the reception? But still, after some time and with a lot of nerves, we were settled in. But the mood was not very good...
The adventures did not end there, when it rained heavily (the first time I saw this in Turkey), the room was flooded, there was water up to my ankles, we were moved to the second floor.
also note that the hotel is not small, it is constantly noisy, even at night it was impossible to rest, constant departures and arrivals, loud music!

Cleaning was always so-so, clean, the food was not bad, the choice was both meat and fish, but always the same.
The best thing here is still the sea and the views, a boat excursion is a must, paragliding is only in this place because the beauty of the sea and mountains from a bird's eye view is even more beautiful. (I flew 3 times)
But what upset me the most was when in the lobby in front of me were 2 women from Russia, and the Turk who served asked where you were from, and they were from Russia...he - really good!! ! REALLY GOOD?? ? What are you, is this such support for those who kill?
Unfortunately, the impression of the hotel this time was not the best, 60% of the neighbors, although last year there were very few, that's why I flew here, now I will think many times whether it is worth flying to Turkey : (
Although the place is a paradise on Earth, it's not for nothing that they call it the Turkish Maldives!