Beautiful nature! That's where the positives of this hotel end.

Written: 6 august 2018
Travel time: 15 — 27 july 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 5.0
Food: 5.0
Amenities: 5.0
I will share an objective opinion about the hotel:
The rooms are small, we were settled in a double + 1, the child moved the chair, because the bedside tables in the rooms were attached to the wall, there was a bedside table at the head of the chair and a pillow lay on it. No extra bed, we asked for a bed but they brought us a dirty cot and left it in the aisle. The toilet/shower is tiny, the door opened inwards, the push was barely flushing.
The attitude at the reception is disgusting, especially I want to distinguish the girl Marina, who promised us to change the room, the next day when I arrived at the time appointed for me, she was not there and I was rudely told that "there are no places", come the day after tomorrow. Our number has not been changed. In general, these girls at the reception really like to refuse Russian tourists, and they do it with obvious pleasure and a smile on their faces, I don’t understand why they are needed there at all, since there’s no sense in them?

On the last day, she refused to extend our room to a full day, because the flight was in the evening (since we had a small child, he needed a daytime sleep), operating on the fact that there were no places with a smile on her face. When my husband approached the Turkish chief manager, a free room was immediately found!
The sea is dirty! because near the port of Fethiye, everything rushes from there . . in the coves where resting duck feathers bathe (ducks swim in all bays), dirty bags, glasses, no one cleans the coastal area, there was a feeling that we had arrived in Crimea . . the water is dirty, muddy and not a bit transparent.
The food is monotonous, the dishes are the same almost every day. The waiters serve only Turkish families, at least during the 12 days of our stay, the waiter never approached us and did not ask what to pour for us.
There are a lot of people, the territory is huge. There are not enough places on the beach for everyone. In the evening after dinner, when you come to listen to music and you realize that there is nowhere to sit . .
Even in the hotel it is very easy to pick up an intestinal infection, we also picked up in the last days of "rest". Do not take your children to the kids club, and the pool if you still bought tickets to this hotel . . take courage and do not shake your nerves.
Throughout the hotel go tuk-tuks (as I called them) and other cars. . ie. You can’t just let a child run around, they were afraid that he would crush him, he had to hold his hand all the time . .
I do not recommend this hotel to anyone. Unreasonably high price, does not match the service and attitude !!! !
Translated automatically from Russian. View original