. . . I'll start from the very beginning!! ! We went to the Acacia Hotel 4* BODRUM!!!! ! 5 people: 3 girls with two children (3 years old and 9 years old - disabled girl). The hotel was chosen based on the price and reviews . . one of the prerequisites was the location on the first line and the presence of a children's club and animation . . based on the reviews... in THAT hotel it was all present, the reviews about THAT hotel were very good and the price suited us. . .
We receive email the day before departure. tickets that we arrive at the airport and Antalya . . we check with the agent for errors . . since the distance between Antalya-Bodrum is 400 km . . The answer is No . . everything is correct, get ready for a long trip . . We are sitting on suitcases . . we begin to spit quietly . . and nevertheless we continue to believe in a fairy tale and in a wonderful vacation... We bought food for the road (it’s not a small way) - This saved us . . we lived for some time with normal food....well . . more on that later. . .
We flew to Antalya . . got into the indicated bus number... and after 40 minutes we were dropped off at a completely different Acacia Resort - A clone of our Acacia . . but not in Bodrum, but in Kemer... Guys, this is darkness !! ! During our stay (fortunately we were there for 7 days) we went through such tests... that if you tell me it would not be believed . .
Settled in the room . . I repeat, we are 5 people). sleeping places 4 . . room . . firstly the smell . . as the door was opened . . and here they are . . the beds of the ty... plaster falls on the bed where mom and baby slept... water from the shower just poured into the room . . holes in the walls. . condo, in the presence of supposedly 2 rooms, blew a warm breeze on only one. . and then according to my mood. . attaching the view from the window in the photographs. . left the suitcases. . went to change the hotel!! ! They insisted that we would not live here... they frankly sent us . . and only at night they somehow threw a children's mattress in the middle of the room . . and 5 pillowcases !!!! ! cover it as you like . . Having spent the night somehow . . having developed a plan of action . . how can we live and to whom to complain... we barely waited for the hotel guide Anex-tour Nuriman... That one (the actor of the burnt theater) did not cry . . how sorry he was for angry women . . and kids...
Having taken the claim addressed to the manager of the Anex-Tour Tour Operator (it is possible that it ended up in the trash right next to the hotel), having copied our contract, which indicated the name and star rating of the hotel where we bought a ticket . . promising mountains of gold . . we prepared to wait... Naive. . . At first he promised that we would be moved to another hotel, while talking loudly on the phone, waving our contract . . (probably with his friend) . . then that Anex Tour will provide food at another hotel... again . . empty . . and after we bought excursions from him in order to visit this hotel less . . he completely disappeared....we have not seen him since then, we called him several times a day... KIDALOV!! ! And as it turned out later, THIS SYSTEM IS SUCH A SCAM... during our short stay . . our case is far from the only one . . and all from different cities, completely different travel agencies . . and the tour operator is one ANEX-TOUR... is it clear? Real Fraudsters! Many people who have an agreement where a hotel is prescribed in Bodrum cannot achieve anything, since all this is a well-planned move in order to somehow sell this hotel.
. . They moved us to another room. . . it’s more decent here, judging by the face of the manager, who himself dragged our suitcases. . and presented it to us. . . it was probably the best hotel. . . but. . no refrigerator, no availability . . again, air conditioners . . in every room... NO... there is one... he only manages . . with 1 room, again according to his mood . . the children went there . . and the adults got wet in the other one corridor. .
THE LIGHTS ARE TURNED OFF DAILY. and it can be for an hour, maybe for 10 hours. . . if there is no light at night or in the morning. . it means there is no breakfast. . well, more on that later. . . if there is no light. . then the pump is not working. . . that is, there is no water... it’s neither to wash nor brush your teeth, not to flush in the toilet... DON’T BELIEVE... We stocked up on water every day, collected water in empty bottles while it was there, in case it was turned off, there would be something to flush the toilet.
About the food....This is a real horror !!!!!!! ! There is NO categorization there !! ! Yes, and there is nothing: cabbage with carrots, carrots, rotten tomatoes with cucumbers. just tomatoes, just cucumbers. . . no fruit. A couple of days they gave oranges . . and a tasteless watermelon, all in line, piece by piece in hand. baking. . also. . . yes, if there is. . then while you stand in line. . . everyone will grab it. . We have never seen such unsanitary conditions. . . so maybe only Tajiks are fed at a construction site. . Staff without the slightest sign of a uniform.
The canteen smells of spoiled food. the queues for this "food" are endless... The staff at the distribution puts on a plate... a spoonful of rice, a spoonful of soy meat in broth . . and one chicken (if you're lucky)... and there at least shout that there are 5 of us! ! he doesn’t care, especially since the staff doesn’t understand Russian on time . . At the bar . . the bartender changed his shirt once during our stay and strictly gives half a glass of drink . . we bought mugs... poured without words, We are at this blatant disgrace we looked and tried to eat anywhere but not there... we went to Antalya by bus to the Migros supermarket, bought things there, carried bags to the hotel, unloaded everything in the refrigerator at the reception, also made real money in the store next to the hotel and bars on the beach . . We also saved excursions, ate there... in general, we got a trip . . We spent "GOLDEN" on food and on excursions, if not more than laid out for a ticket...
There is no animation at all! To the sea on foot with the children we walked 15-20 minutes. The beach . . dirty . . the entrance to the sea is inconvenient . . but the presence of the sea . . the only thing that made us happy for our visit to Turkey . .
We receive email the day before departure. tickets that we arrive at the airport and Antalya . . we check with the agent for errors . . since the distance between Antalya-Bodrum is 400 km . . The answer is No . . everything is correct, get ready for a long trip . . We are sitting on suitcases . . we begin to spit quietly . . and nevertheless we continue to believe in a fairy tale and in a wonderful vacation... We bought food for the road (it’s not a small way) - This saved us . . we lived for some time with normal food....well . . more on that later. . .
We flew to Antalya . . got into the indicated bus number... and after 40 minutes we were dropped off at a completely different Acacia Resort - A clone of our Acacia . . but not in Bodrum, but in Kemer... Guys, this is darkness !! ! During our stay (fortunately we were there for 7 days) we went through such tests... that if you tell me it would not be believed . .
Settled in the room . . I repeat, we are 5 people). sleeping places 4 . . room . . firstly the smell . . as the door was opened . . and here they are . . the beds of the ty... plaster falls on the bed where mom and baby slept... water from the shower just poured into the room . . holes in the walls. . condo, in the presence of supposedly 2 rooms, blew a warm breeze on only one. . and then according to my mood. . attaching the view from the window in the photographs. . left the suitcases. . went to change the hotel!! ! They insisted that we would not live here... they frankly sent us . . and only at night they somehow threw a children's mattress in the middle of the room . . and 5 pillowcases !!!! ! cover it as you like . . Having spent the night somehow . . having developed a plan of action . . how can we live and to whom to complain... we barely waited for the hotel guide Anex-tour Nuriman... That one (the actor of the burnt theater) did not cry . . how sorry he was for angry women . . and kids...
Having taken the claim addressed to the manager of the Anex-Tour Tour Operator (it is possible that it ended up in the trash right next to the hotel), having copied our contract, which indicated the name and star rating of the hotel where we bought a ticket . . promising mountains of gold . . we prepared to wait... Naive. . . At first he promised that we would be moved to another hotel, while talking loudly on the phone, waving our contract . . (probably with his friend) . . then that Anex Tour will provide food at another hotel... again . . empty . . and after we bought excursions from him in order to visit this hotel less . . he completely disappeared....we have not seen him since then, we called him several times a day... KIDALOV!! ! And as it turned out later, THIS SYSTEM IS SUCH A SCAM... during our short stay . . our case is far from the only one . . and all from different cities, completely different travel agencies . . and the tour operator is one ANEX-TOUR... is it clear? Real Fraudsters! Many people who have an agreement where a hotel is prescribed in Bodrum cannot achieve anything, since all this is a well-planned move in order to somehow sell this hotel.
. . They moved us to another room. . . it’s more decent here, judging by the face of the manager, who himself dragged our suitcases. . and presented it to us. . . it was probably the best hotel. . . but. . no refrigerator, no availability . . again, air conditioners . . in every room... NO... there is one... he only manages . . with 1 room, again according to his mood . . the children went there . . and the adults got wet in the other one corridor. .
THE LIGHTS ARE TURNED OFF DAILY. and it can be for an hour, maybe for 10 hours. . . if there is no light at night or in the morning. . it means there is no breakfast. . well, more on that later. . . if there is no light. . then the pump is not working. . . that is, there is no water... it’s neither to wash nor brush your teeth, not to flush in the toilet... DON’T BELIEVE... We stocked up on water every day, collected water in empty bottles while it was there, in case it was turned off, there would be something to flush the toilet.
About the food....This is a real horror !!!!!!! ! There is NO categorization there !! ! Yes, and there is nothing: cabbage with carrots, carrots, rotten tomatoes with cucumbers. just tomatoes, just cucumbers. . . no fruit. A couple of days they gave oranges . . and a tasteless watermelon, all in line, piece by piece in hand. baking. . also. . . yes, if there is. . then while you stand in line. . . everyone will grab it. . We have never seen such unsanitary conditions. . . so maybe only Tajiks are fed at a construction site. . Staff without the slightest sign of a uniform.
The canteen smells of spoiled food. the queues for this "food" are endless... The staff at the distribution puts on a plate... a spoonful of rice, a spoonful of soy meat in broth . . and one chicken (if you're lucky)... and there at least shout that there are 5 of us! ! he doesn’t care, especially since the staff doesn’t understand Russian on time . . At the bar . . the bartender changed his shirt once during our stay and strictly gives half a glass of drink . . we bought mugs... poured without words, We are at this blatant disgrace we looked and tried to eat anywhere but not there... we went to Antalya by bus to the Migros supermarket, bought things there, carried bags to the hotel, unloaded everything in the refrigerator at the reception, also made real money in the store next to the hotel and bars on the beach . . We also saved excursions, ate there... in general, we got a trip . . We spent "GOLDEN" on food and on excursions, if not more than laid out for a ticket...
There is no animation at all! To the sea on foot with the children we walked 15-20 minutes. The beach . . dirty . . the entrance to the sea is inconvenient . . but the presence of the sea . . the only thing that made us happy for our visit to Turkey . .
Translated automatically from Russian. View original
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