Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
6.0
Cleanliness:
6.0
Food:
5.0
Amenities:
5.0
Rested four of us (with a small child of 2 years). Infrastructurally, the hotel is 5 *, but the class of the hotel consists of many parameters, including service and food. They say that the hotel has come under the jurisdiction of the "AMARA" chain, but they still have to work and work to improve. The trims on the doorways live their own lives))), the cleaning in the rooms is far from ideal.
As for catering, this is not 5 *, but 3+. The main restaurant is a kind of tavern from "Lido", where there are a lot of people at rush hour and the staff simply does not have time to clean the tables. Moreover, I would like to note that sometimes we had to make requests to the Turks, and they forwarded our requests to Kazakh girls, who make up the bulk of the restaurant staff. There are no complaints about them, they are always responsive.
As for the "ultra" - it's not quite true. A certain amount of alcoholic drinks (good ones! ) for very extra money, and what was on offer, such as Red Label, was of very dubious quality.
Turkish wines. There may be others, but I haven't seen them.
But it's not even the hotel itself - not for the sake of it go to the sea. It's about the beach. So, the quality of the beach is beyond criticism. You can normally enter the water only with the help of two ladders to the left and right of the pier or thanks to ladders from the pier. Therefore, queues are constantly observed at the entrance to the sea. ))) You can enter by the ladder, but in special shoes, because. It's hard to do that with rocks.
Therefore, the new owners will have to work on the beach too, if they want people to reach out to them.
And finally, we purchased a tour from the Minsk LLC "Mont Blanc Tours". They are agents of TEZ TOUR in Minsk. Now there is a correspondence with them on compensation for the service not rendered in the proper volume. They twist as best they can. They offer a discount on the next tour as compensation, but when trust is undermined, what can be the next services?
As for catering, this is not 5 *, but 3+. The main restaurant is a kind of tavern from "Lido", where there are a lot of people at rush hour and the staff simply does not have time to clean the tables. Moreover, I would like to note that sometimes we had to make requests to the Turks, and they forwarded our requests to Kazakh girls, who make up the bulk of the restaurant staff. There are no complaints about them, they are always responsive.
As for the "ultra" - it's not quite true. A certain amount of alcoholic drinks (good ones! ) for very extra money, and what was on offer, such as Red Label, was of very dubious quality.
Turkish wines. There may be others, but I haven't seen them.
But it's not even the hotel itself - not for the sake of it go to the sea. It's about the beach. So, the quality of the beach is beyond criticism. You can normally enter the water only with the help of two ladders to the left and right of the pier or thanks to ladders from the pier. Therefore, queues are constantly observed at the entrance to the sea. ))) You can enter by the ladder, but in special shoes, because. It's hard to do that with rocks.
Therefore, the new owners will have to work on the beach too, if they want people to reach out to them.
And finally, we purchased a tour from the Minsk LLC "Mont Blanc Tours". They are agents of TEZ TOUR in Minsk. Now there is a correspondence with them on compensation for the service not rendered in the proper volume. They twist as best they can. They offer a discount on the next tour as compensation, but when trust is undermined, what can be the next services?
Translated automatically from Russian. View original
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