DO NOT GO TO THIS HOTEL!

Written: 26 september 2022
Travel time: 23 — 25 september 2022
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 2.0
Food: 2.0
Amenities: 2.0
Terrible service, disgusting place. It so happened that we decided to stay in Turkey, left our hotel in Antalya and went to our friends in Kemer at the Asdem park hotel, immediately paid for 5 days (it was a big mistake), what we got: an under-buffet with dirty cutlery, plates , dirty tablecloths and an incredibly poor diet, all the vegetables looked like they had stood there for 5 days. It was impossible to sleep at night because of the hammering music, although we were settled in a distant building - across the road from the main one, we had to go there almost through the market) the rooms are dirty, cleaning must be ordered, the rooms have only soap, bed linen in yellow spots. There are no beach towels, and those in the room are not allowed to be taken out. The waiters and bartenders behave as if they are doing a favor, you still have to wait until they talk among themselves and only then pay attention to you.
I strongly do not advise their free alcohol, all diluted and burned, after 3 glasses of beer I spent the morning at the toilet. After spending a day there, it was decided to move out, in the evening they approached the reception and asked “is it possible to return the money for the remaining days”, to which they received a positive answer, as a result, on the day of departure, it was said that the money for the day would be withheld (2600lir for a second, almost 8 thousand rubles for such a "service"). They tried to solve everything peacefully and find out why the information is changing, why they began to interrogate us who exactly told us this, pointing to this person, they did not receive any answer. Then I offered to look at the cameras, who exactly was at the reception at that moment, to which there was no answer either. The feeling was that we were trying to return the underpants bought at the market. Disgusting rude attitude. The hotel positions itself as a 4 star, in fact it is a very tense three.
Translated automatically from Russian. View original